Job Title: Business Excellence Manager Role PurposeTo drive process excellence, business transformation, and operational efficiency across functions by leveraging commercial acumen, strong business process understanding, and SAP systems. The role will act as a bridge between business users and technology, ensuring standardization, governance, and continuous improvement. Key ResponsibilitiesBusiness Process ExcellenceAnalyze, design, and improve end-to-end business processes across Commercial, Finance, Supply Chain, Procurement, Sales, and Manufacturing.Identify process gaps, inefficiencies, and control weaknesses; recommend and implement improvements.Drive standard operating procedures (SOPs), process documentation, and best practices.Commercial & Financial FocusWork closely with Commercial, Sales, and Finance teams on pricing, margins, credit controls, order-to-cash, procure-to-pay, and inventory processes.Support management with business analysis, MIS, dashboards, and performance metrics (KPIs).Ensure process alignment with business goals, profitability, and compliance.SAP & Digital EnablementAct as a business SPOC for SAP (SD, MM, FICO, PP)Translate business requirements into SAP functional specifications.Support SAP enhancements, rollouts, upgrades, UAT, and post-implementation stabilization.Ensure optimal usage of SAP for reporting, controls, and automation.Continuous Improvement & GovernanceLead process audits, root-cause analysis, and corrective actions.Drive Lean / Six Sigma / Continuous Improvement initiatives.Ensure adherence to internal controls, policies, and compliance standards.Change Management & Stakeholder EngagementDrive change management and user adoption for new processes and SAP changes.Conduct training sessions and workshops for business users.Coordinate with cross-functional teams, IT, consultants, and external partners.Key Skills & CompetenciesStrong understanding of commercial operations and business processesHands-on experience with SAP (SD/MM/FICO preferred)Process mapping, documentation, and improvement mindsetAnalytical thinking and data-driven decision-makingStrong stakeholder management and communication skillsProject management and execution capabilityQualification & ExperienceMBA / CA / CMA / Engineer with relevant business exposure8–15 years of experience in Business Excellence, Process Improvement, Consulting, or ERP-driven rolesPrior experience in manufacturing / textile / FMCG / large corporate environment preferredKey Outcome ExpectationsImproved process efficiency and standardizationBetter SAP adoption and business alignmentStrong governance, controls, and visibilityMeasurable cost, time, and productivity improvementsKey factorsHands-on SAP (SD/MM/FICO) experienceStrong process improvement and commercial exposureIndividual contributor with some cross-functional influence
Job Title
Business Excellence Manager