Greetings from Teleperformance!!!Process: Web chat into Telecom processRole: Customer SupportShift: 7AM-12AM (Rotational Shift)Location: Ambit IT Park, Ambattur ChennaiQualification: Any Degree (UG & PG both can apply)Experience: Min 1 yr in any BPO (Mandatory)Salary: 21 CTC and 17 THLooking for immediate joinersInterested candidates can call Jagan HR - 9842425551 / 10Am to 8PM or drop your resume to Roles and Responsibilities Handle customer queries via email, chat, and web chat platforms. Provide timely and effective solutions to customers' issues. Maintain accurate records of all interactions with customers using CRM software. Hindi Chat support.Desired Candidate Profile 1-2 years of experience in non-voice processes such as email support or chat processing. Good communication skills in English (Oral & written)Should have skill to read and write HindiShould have basic knowledge about telecom process.Should have typing skill.Should have knowledge to draft mail.Walk-In Location:82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.Walk In - Monday to Friday Morning 11AM to 3PM.Exclude Govt HolidaysNote: while you come for walk-In interview carry your updated resume & Aadhar card mention /"Jagan HR/" on top of your resume.
Job Title
Customer Service Specialist - Non voice process Domestic chat