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Job Title: Academic CounsellorLocation: KottayamEmployment Type: Full-Time | Permanent | Work from OfficeExperience Level: Fresher / ExperiencedJob SummaryWe are seeking energetic and goal-oriented Academic Counsellors to drive student enrollments by managing qualified leads, offering career guidance, and converting inquiries into admissions. The ideal candidate will have strong communication skills, a consultative sales approach, and a passion for helping students make informed academic decisions while achieving enrollment targets.Key ResponsibilitiesLead Management & Student EngagementConnect with prospective students via calls, WhatsApp, emails, and other communication channelsUnderstand students’ academic background, career goals, and learning needsRecommend suitable academic programs aligned with individual aspirationsEnsure timely, professional, and consistent communication at all touchpointsSales & CounsellingPresent program features, benefits, career outcomes, and value propositions confidentlyHandle objections related to fees, eligibility, curriculum, and placement supportAchieve daily, weekly, and monthly enrollment targetsFollow a structured counselling and conversion process to maximize success ratesFollow-ups & Admissions ProcessMaintain regular follow-ups until final closureAssist students with applications, documentation, and fee payment proceduresEnsure a smooth transition from inquiry to confirmed admissionCRM & Data ManagementUpdate lead status, follow-up notes, and conversion details accurately in CRM systems (LeadSquared preferred)Track performance metrics and maintain data accuracyReview reports to improve individual conversion performanceCross-Functional CoordinationCoordinate with admissions, operations, and academic teams for seamless onboardingShare student feedback and market insights to enhance lead quality and campaignsMarket & Product KnowledgeStay updated on program offerings, pricing, scholarships, and promotional campaignsMonitor competitor offerings and market trendsContinuously enhance product knowledge to improve counselling effectivenessEligibility & QualificationsAny GraduationFreshers with strong communication skills are welcome to applyExperience in EdTech, Education Counselling, Tele-Sales, or Inside Sales is an added advantageRequired Skills & CompetenciesStrong sales pitching and closing skillsLead conversion and structured follow-up managementObjection handling and negotiation abilitiesFamiliarity with CRM tools (LeadSquared preferred)Excellent verbal and written communication skillsStrong time management and multitasking skillsTarget-driven mindset with strong interpersonal skills