Job Title

Be a part of a People’s Company and decide “What’s Your Next.”Cavitak is a Value Added Technology Distribution Company with its Head Office in Ahmedabad, Gujarat, and a strong presence across PAN India. With operations across multiple verticals and Distribution as our core strength, we continue to grow by investing in people and technology.We are looking for a hands-on Technical Support Engineer with strong troubleshooting skills, good technical aptitude, and a positive attitude to support enterprise-level electronic security systems. This role involves system configuration, OEM/client coordination, and internal knowledge sharing.Required Technical SkillsStrong hands-on experience in testing, configuring, and troubleshooting electronic security systems.Practical exposure to Access Control & Time Attendance (Matrix, Suprema, Spectra, Spine HRMS or similar).Experience with Video Surveillance on enterprise servers (Axis, Bosch, Palco).Hands-on experience with VMS platforms such as Ecostem, Milestone, Genetec, or Honeywell.Working knowledge of Windows OS, Windows Server, VMS servers, and basic SQL (Matrix/Suprema preferred).Good understanding of system integration and networking fundamentals.Experience & CertificationsMinimum 2+ years of experience in electronic security systems / technical support.OEM certifications (Suprema, Bosch, VMS platforms) are an advantage.Server, VM, or networking exposure is a plus.EducationDiploma / BE in Electronics or related field.Relevant certifications or hands-on experience may substitute formal education.Interpersonal & Professional SkillsClear written and verbal English communication (OEM & client coordination).Strong problem-solving mindset with high learning aptitude.Ability to work under pressure and manage multiple tasks.Ownership-driven attitude with clarity of work and timely response.Capability to train and mentor internal engineers.