Job Title

Who We ArePinkvilla is India’s leading entertainment and lifestyle media company, reaching 50M+ monthly users across web, social, and video. From celebrity news to pop culture moments, Pinkvilla shapes how millions of Indians consume entertainment every day - through credible, engaging, and trend-led storytelling across formats.Pinkvilla is a Flipkart Group Company.Location: Mumbai / Remote (India) Experience: 2–6 years (flexible based on fit) Employment Type: Full-timeAbout the RoleWe are looking for a high-energy Community Manager to build and scale a thriving community for our app by identifying, onboarding, and managing creators and power users, while also building strong adoption across colleges and institutes through a structured campus community program.This role will own the end-to-end community journey—acquisition → onboarding → engagement → retention → advocacy—and work closely with Product, Growth, and Marketing teams to create a community that is active, safe, and fast-growing.Key Responsibilities1) Creator & Power User AcquisitionIdentify and onboard creators, micro-influencers, niche experts, and power users aligned with the app’s categories.Build creator pipelines using platforms like Instagram, YouTube, LinkedIn, Twitter/X, Discord, Telegram, and relevant communities.Pitch the app’s value proposition and drive creator sign-ups with clear onboarding pathways.Build a scalable weekly/monthly creator onboarding process.2) Creator Onboarding & SuccessOwn creator onboarding end-to-end: profile setup, walkthroughs, content guidelines, and launch support.Help creators succeed by advising on:content formats and frequencyengagement best practicesgrowth tactics inside the appBuild onboarding resources such as starter kits, FAQs, templates, and playbooks.Track creator performance and run initiatives to improve creator retention and output.3) Community Engagement & RetentionDrive daily/weekly engagement through:challenges, contests, and campaignscommunity discussions and promptsAMAs, live sessions, and spotlight featuresStrengthen retention by building community rituals and recognition programs.Develop strategies to improve:repeat usageparticipationconversations and interactionsreferrals/invites4) College & Institute Community Building (Campus Growth)Build and scale a student community network across colleges, universities, and institutes.Identify and onboard Campus Ambassadors / Student Leaders to represent the app on campus.Partner with college bodies like:clubs and societiesfest committeescultural groupsentrepreneurship cellsplacement and student councilsPlan and execute on-ground + online activations, including:campus challenges and competitionsworkshops/masterclassesmeetups and community sessionscreator hunts and recruitment drivescampus event collaborationsDesign and manage a structured Campus Ambassador Program with:onboarding & trainingweekly targetsincentives and rewards (certificates, stipends, merch, internships, access)Track campus performance and build a repeatable campus rollout playbook.5) Community Moderation & SafetyMaintain a positive, inclusive, and safe community environment.Implement community guidelines and handle violations professionally.Identify and reduce spam, abuse, and harmful behavior.Escalate critical issues to internal teams when required.6) Feedback Loop & Product CollaborationAct as the voice of the community by collecting insights, pain points, and feature requests.Coordinate with Product/Tech teams to improve community experience and reduce friction.Run surveys, polls, and feedback sessions with creators and student communities.7) Community Operations & ReportingMaintain creator and campus databases (CRM/Sheets/Notion).Track and report weekly/monthly metrics like:creators onboardedactive creators and power usersengagement rate per post/activityretention (D7/D30)campus adoption metricsBuild scalable systems and processes as the community grows.Skills & Qualifications2–6 years experience in community building, creator management, social media, campus marketing, or growthStrong communication, relationship-building, and negotiation skillsExperience managing creators/influencers or student communities is a plusStrong execution mindset: can plan + deliver fastComfortable using tools like:Google Sheets/ExcelNotion/AirtableWhatsApp/Telegram/Discordbasic analytics dashboardsAbility to handle moderation and conflict resolution maturelyKey Traits We’re Looking ForEnergetic, proactive, and highly organizedDeep understanding of creator + youth ecosystemComfortable with ambiguity and building from scratchCreative thinker with strong operational disciplineEmpathetic and community-first mindset