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Job Title: Account Director – Integrated Facility ManagementCompany: Compass Group IndiaLocation: Client Site at Mumbai, IndiaAbout the RoleCompass Group India is looking for an experienced Account Director – Integrated Facility Management (IFM) to lead service delivery for a key client account operations Pan India. The role will be responsible for overall account management, operational excellence, financial performance, and strategic client engagement while ensuring high-quality facility services.Key ResponsibilitiesLead the end-to-end delivery of Integrated Facility Management services at the client site.Act as the primary relationship owner for senior client stakeholders and ensure high client satisfaction.Manage soft services (housekeeping, security, front office, pest control) and hard services (HVAC, electrical, plumbing, fire & life safety systems).Ensure adherence to service level agreements (SLAs), KPIs, and operational standards.Drive operational efficiency, service innovation, and continuous improvement initiatives.Own and manage the P&L of the account, ensuring financial performance and cost optimization.Lead and develop large cross-functional operational teams across the account.Ensure compliance with statutory, safety, and EHS requirements.Key Requirements14plus years of experience in Integrated Facility Management / Workplace Services / Hospitality Services.Proven experience managing large enterprise client accounts.Strong P&L management and commercial acumen.Excellent client relationship and stakeholder management skills.Ability to lead large operational teams and multi-service delivery models.Preferred BackgroundCandidates from leading IFM organizations will be preferred.