Job DescriptionBilling Process – Trainee/Advisor/Senior AdvisorShift TimingsFixed Morning : Night Shift (6:30 PM to 3.30 AM) LocationWTW Global Delivery and Solutions India Private LimitedPlant No. 6, Godrej & Boyce Mfg. Co. compound, Pirojshanagar, L.B.S Marg, Vikhroli (West)Mumbai – 400 079IndiaPrincipal Duties/ResponsibilitiesReview, Analyze and assess carrier/broker documentation for processing insurance billingProcess Agency bills including endorsements, audits, cancellations, extensions, new accounts, renewals, reports and feesGenerate and send the invoices to customers via Mail/E-mailHandle undelivered invoice exceptions in timely mannerFollowing SOPs Client/Carrier specifications and adherence of all statutory requirementsLiaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepanciesTimely and effective responses to all queries, requests, corrections, etc. received from field offices / Service centers in centralized agency mailboxesDevelop a sound understanding of the Billing Process along with the related upstream and downstream processMaintain Quality and Turnaround standards.Participate and contribute in potential process improvement areasEnsure ongoing, effective relationships with stakeholders (Internal/external).
Job Title
Billing Administrator