Job Title

Role: Sr. Business Consultant – Client Partnerships & Inside SalesLocation: Gurgaon Role OverviewWe are looking for Sr. Business Consultants who will act as strategic partners to our clients, helping them grow their business while expanding the presence of our brands.This role combines inside sales, consulting, education coordination, and account management to ensure strong relationships with salon partners and consistent business growth.The Business Consultant will manage key accounts, conduct consultations, promote brand education, and drive product adoption across the assigned region.Key Responsibilities1. Relationship ManagementBuild and maintain strong relationships with clients.Act as the primary point of contact for assigned accountsConduct regular business reviews with clients.Understand needs and recommend relevant product solutions2. Business DevelopmentDevelop strategies to increase brand presence and product usageExpand brand penetration among existing clients.Achieve monthly and quarterly sales targets3. Account ManagementManage key salon accounts and ensure high satisfaction levelsMonitor salon product consumption and recommend replenishment cyclesHelp salons improve retail sales of professional productsSupport salons in developing premium service menus4. Inside Sales & Order ManagementHandle inbound inquiries and orders from salon partnersMaintain regular communication with salons through calls, WhatsApp, and digital channelsTrack sales pipeline and update CRM systemsCoordinate with warehouse and logistics teams for order fulfilment5. Education & Brand PromotionInvite salons to academy trainings, workshops, and brand eventsPromote technical education programs and certification coursesAssist education teams in organizing product demonstrations and seminarsEnsure salons understand product usage and service protocols6. Market IntelligenceTrack competitor activity and market trendsCollect feedback from salons regarding products and servicesProvide insights to management on new opportunities and challengesKey Performance Indicators (KPIs)Monthly revenue from assigned salonsNumber of new salons onboardedAverage order value per salonSalon retention rateParticipation in academy training programsProduct adoption across key service categoriesRequired SkillsStrong communication and relationship-building skillsSales and negotiation capabilitiesAbility to understand salon business modelsBasic knowledge of professional haircare productsCRM and reporting proficiencyEntrepreneurial mindset with strong ownership