Job Title

About UsPhonon is a customer engagement automation platform powering intelligent communications for some of the largest enterprises across BFSI, Travel, and Utilities. With our next-gen platforms like 22North (for travel), we are now expanding into Southeast Asia and MENA with proven solutions and strong domain expertise.Role OverviewWe’re seeking a proactive, mature and driven International Sales & Client Success Manager to lead sales expansion in Southeast Asia and the Middle East/North Africa regions. This role blends strategic key account management with international business development responsibilities and directly drives new revenue.Key ResponsibilitiesKey Account ManagementOwn and manage relationships with strategic accounts (existing and new) across BFSI, Travel, and Utilities.Act as a trusted advisor to key stakeholders; understand business needs and align our solutions accordingly.Drive account expansion through upsells, cross-sells, and long-term engagement.International Sales – SEA & MENAIdentify and pursue high-value enterprise opportunities in SEA & MENA.Represent the company at industry forums, client meetings, and pre-sales discussions in the region.Own the complete sales lifecycle — from lead qualification, proposal building, commercial negotiations to order closure.Sales Proposals & RFP ManagementRespond to RFPs and RFIs with high-quality, timely and compelling proposals.Collaborate with product, engineering, and legal teams to deliver winning bids.Lead presentations, demos and solution walkthroughs for large customers and partners.Requirements10-15 years of B2B/Enterprise sales or account management experience, preferably in SaaS, CPaaS, or digital platforms.Demonstrated ability to manage complex deals and strategic accounts independently.Prior experience selling into SEA and/or MENA geographies is strongly preferred.Excellent communication, negotiation and stakeholder management skills.Comfortable working cross-functionally with product, engineering, and operations.Willingness to travel for key meetings (approx. 20–30% international travel, if needed).Bonus if you haveExperience in BFSI, Aviation, Utilities or Government segments.Familiarity with sales tools (HubSpot, Zoho CRM, etc.)Multilingual abilities (e.g. Arabic, Bahasa) are a plus.What We OfferOpportunity to drive strategic business in high-growth international markets.High ownership and visibility across leadership and client-facing roles.A performance-driven environment that values integrity, initiative, and innovation.