Job Title

Company DescriptionDerisk360 is a cutting-edge leader in the AI revolution, specializing in transforming business risks into strategic opportunities through data-driven insights. Leveraging expertise in artificial intelligence and machine learning, we empower businesses to make informed decisions and turn challenges into assets. With a proven track record of innovative projects and partnerships, we remain committed to driving excellence in the world of data analytics.Role DescriptionThe ServiceNow Integration Expert will be responsible for migration, modernization of legacy workflows into a ServiceNow-led automation using IntegrationHub and RPAHub. This role requires deep hands-on expertise in ServiceNow automation capabilities, Workflow Data Fabric.Implement automation through ServiceNow out-of-the-box spokes, Integration Hub, RPA Hub, APIs, scripts, while establishing governance and architectural standards in ServiceNow.Experience7+ years of experience in Workflow Data Fabric, Integration Hub, ServiceNow platform engineering3+ years as a technical expert role using ServiceNow Workflow Data Fabric (WDF) and Integration Hub.Proven experience in ServiceNow Integration using Integration Hub, RPA Hub, WDF. Location: Bangalore / Chennai/Pune Experience: 7+ YearsImmediate joiners preferred Key Responsibilities1. ServiceNow IntegrationDefine and govern the ServieNow Integration using:ServiceNow Out-of-the-Box SpokesServiceNow Integration HubRPA HubAPI and Script based automation (APIs, batch jobs, orchestration scripts)Establish reference blue prints for design patterns, and reusable components2. ServiceNow AutomationMigrate legacy workflows into:ServiceNow-native automation using Integration Hub Spokes, AI Agents, External Content Connectors, Stream Connect, Zero Copy Connectors, RPA HubScript/API-based automationHybrid automation patterns (ServiceNow orchestration + external execution)Ensure automation designs are scalable, secure, auditable, and supportableReduce tool sprawl by consolidating automation into the strategic platform3. Governance, Standards and Best PracticesDefine automation governance models, including:Design standardsReusability principlesException handling and observabilitySecurity and compliance controlsEstablish decision frameworks for when to use:ServiceNow OOTB capabilitiesIntegration HubAPI/scriptsCustom AI agentsEnsure alignment with enterprise architecture and ServiceOps strategy4. Agile Delivery and Backlog OwnershipCreate and maintain a prioritized automation backlog aligned to business valueWork closely with Product Owners and Architects to:Break down automation initiatives into iterative deliverablesEnable incremental value realizationGuide developers through iterative implementation, testing, and deployment5. Team LeadershipProvide hands-on technical guidance to:Automation engineersRPA developersServiceNow developersConduct design reviews, code reviews, and architecture walkthroughsBuild team capability in:Agentic automationPython scriptingServiceNow automationRequired Technical SkillsServiceNow PlatformExperience with:ServiceNow Integration HubRPA HubOut-of-the-box ServiceNow agentsFlow Designer and orchestration patternsFamiliarity with ServiceNow as a strategic automation and ServiceOps platform.Programming and AutomationAPI-based automationBatch processingOrchestration and control logicExperience designing or integrating agentic AI solutions.Understanding of AI-driven decisioning vs rule-based automation.Desirable SkillsAny RPA toolKnowledge of ITSM, ITOM, and ServiceOps/ITIL processesFamiliarity with enterprise security and audit requirements for automationWays of WorkingExperience working in Agile / Scaled Agile delivery modelsComfortable collaborating with:Product OwnersEnterprise ArchitectsPlatform teamsBusiness stakeholders