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Job Title : Business Manager - CatalystsEntity : Evonik Catalysts India Pvt. Ltd.Work Location : DombivliPurpose of the Position :Ensure the attainment of revenue and contribution margin targets for the Catalysts product line.Lead key account management efforts specifically for the pharmaceutical segment.Develop and implement a bottom-up regional sales strategy for pharmaceutical customers and key accounts, ensuring alignment with the short-, mid-, and long-term objectives of the business line and product group strategies. Collaborate with the regional director of sales to establish processes that support and drive growth.Manage existing accounts, acquire new customers, and manage project business activities while maintaining high customer satisfaction and driving optimal commercial development.Key Responsibilities : Sales Management:Oversee all sales activities for Lifescience and Performance Catalysts products within the India region, ensuring alignment with legal entities and organizational goals.Achieve annual sales and profitability targets (revenue/CM1).Customer Relationship Development:Maintain and expand customer relationships at multiple levels and across functions.Develop customer strategies and action plans, including buying center analysis, meeting preparation, and negotiation planning.Offer and Contract Management:Prepare, negotiate, and manage offers and contracts.Implement pricing strategies for product groups to ensure profitability and competitiveness.Sales Planning and Forecasting:Plan and forecast sales using a bottom-up approach while aligning with top-down expectations.Identify and document business opportunities to support the development of regional and country sales budgets.Customer Complaint Management:Initiate and oversee customer complaint resolution processes.Follow up on complaints and manage communication with customers to ensure satisfaction.Market Intelligence and Reporting:Gather and document information on individual customers, competitor activities, new technologies, and market developments.Identify and report trends and shifts in relevant markets to support strategic decision-making.Distributor and Sales Agent Management:Manage external distributors and sales agents in accordance with Evonik guidelines and requirements.Coordinate closely with MSE channel management and the regional head of sales to ensure efficient channel operations.Business Development & Sales Growth:Evaluate opportunities to grow the Catalysts business in the Indian subcontinent using the existing product portfolio of the Catalysts Business Line.Ensure desired profitability while expanding market presence.Drive growth in the Catalysts business across the Indian subcontinent by utilizing regional sales resources under the guidelines of internal distribution/internal sales processes.Establish strong rapport with overseas colleagues and provide prompt solutions for the product line.Perform additional tasks as assigned to meet evolving business needs.Education, Certification, and Relevant Experience RequiredBachelor's degree in Science is mandatory, with a minimum of 10 years of sales experience in the relevant industry.A degree in Chemical Engineering (BE Chemical) is preferred.Candidates with a background in selling raw materials to the Pharmaceutical API segment are highly desirable.Additional Skills and Abilities Required for this PositionStrong ability to effectively coordinate with internal and external stakeholders to identify new business opportunities, analyze industry trends, and develop strategies to achieve business targets.A critical skillset in identifying business opportunities and devising solutions to meet evolving business needs is essential.