Job Title

Designation: Deputy Manager - Revenue CollectionsLocations: Gurgaon & MumbaiKey Responsibilities:Manage the receivables and collections function across multiple revenue streams: vending machine rentals, beverage supplies for the region.Work closely with finance team, invoicing submissions teamManage customer-wise and contract-wise billing in line with agreed SLAs and pricing termsOversee reconciliation of consumption-based billing, machine counters, and route sales dataMonitor aging reports and follow up on overdue invoicesTrack high-risk accounts and initiate corrective actions to prevent bad debtsStrong interpersonal skills, effectively drive client meetings to build better relationships. Frequent in person client visits for dispute resolutionResolve billing disputes related to MMC, consumption variance, pricing, or service issuesCoordinate with Service, Operations, and Sales teams to close disputes quicklyHandle escalations and negotiations with key corporate and institutional customersEnsure customer satisfaction while maintaining collection disciplineWork closely with Sales to align credit terms with customer onboarding and renewalsCoordinate with Service & Operations teams on machine installation, uptime, and service closures impacting billingEnsure compliance with accounting standards, internal controls, and audit requirementsPrepare and present regular MIS on DSO, overdue buckets, bad debt as per accounting principles, customer-wise exposure, and collectionsSupport month-end closing and receivables-related auditsKey Skills & Competencies:Strong expertise in B2B receivables, recurring billing, and collectionsExperience handling high-volume invoices and multi-location customersUnderstanding of contract-based billing, rentals, and consumable salesExcellent negotiation and stakeholder management skillsStrong analytical and problem-solving abilitiesProficiency in ERP systems and advanced ExcelQualifications & Experience:MBA (Finance)/ CFA/ CA preferred4–7 years of experience in a role managing receivables or collectionsPrior experience in vending, FMCG, food & beverage, equipment rental, or service-based businesses is a strong advantage