About the CompanyWe are hiring Chat Support Executives for an International E-Commerce process based in Ahmedabad. The role involves handling customer queries through chat and email support and ensuring a smooth customer experience. Freshers as well as experienced candidates with good communication skills are encouraged to apply.ResponsibilitiesHandle customer inquiries via chat and emailAssist customers with order tracking, product queries, and returnsResolve customer issues in a professional and timely mannerMaintain high levels of customer satisfactionFollow internal processes and meet quality standardsQualificationsGood communication and typing skillsBasic computer knowledgeAbility to handle customers professionallyComfortable working in night shiftsRequired SkillsGood communication and typing skillsBasic computer knowledgeAbility to handle customers professionallyComfortable working in night shiftsPreferred SkillsExperience in customer supportFamiliarity with E-Commerce processesPay range and compensation packageAttractive salaryOne-time mealPerformance bonusMonthly incentives
Job Title
Chat Support Executive – International E-Commerce Process (Night Shift)