Job Title

INTRODUCTION TO EVERNORTH: Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group’s existing presence in India.About Evernorth Health Services:Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.About Cigna:The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna GroupJob Description SummaryDelivers specific delegated tasks assigned by a supervisor in the Engineering job family. Under guidance, designs and develops a consolidated, conformed enterprise data warehouse and data lake which store all critical data across Customer, Provider, Claims, Client and Benefits data. Designs, develops and implements standardized methods, processes and systems and data mining tools. Performs simple and routine analysis on large amounts of data stored in a data warehouse or data mart to find relationships and patterns. Completes day-to-day Information Management tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members.ResponsibilitiesDelivers specific delegated tasks assigned by a supervisor in the Engineering job family, supporting the full software lifecycle of design, development, testing, and support for technical delivery.Build complex software systems and communicates with users, other technical teams, and managementMeet with technology product owners to understand business, functional, and technical requirements & acceptance criteriaPerform application design, configuration, testing and deployment – developing solutions based on requirementsPerform configuration and customization of the Salesforce platformParticipate in efforts to develop and execute testing, documentation, and trainingUtilize best practices to perform operational support, enhancements, bug fixes as needed to support the Salesforce platformProactively engage on continuous improvement efforts for application design, support, and practice development effortsProvide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistancePerform peer reviews on implementation done by other developers and offer feedback and suggestionsProvide guidance to junior engineersCommunicate development progress to managementEvaluate and maintain Salesforce security best practicesSupport off-hour releases as neededQualificationsRequired Skills:Build complex software systems and communicates with users, other technical teams, and managementMeet with technology product owners to understand business, functional, and technical requirements & acceptance criteriaPerform application design, configuration, testing and deployment – developing solutions based on requirementsPerform configuration and customization of the Salesforce platformParticipate in efforts to develop and execute testing, documentation, and trainingUtilize best practices to perform operational support, enhancements, bug fixes as needed to support the Salesforce platformProactively engage on continuous improvement efforts for application design, support, and practice development effortsProvide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistancePerform peer reviews on implementation done by other developers and offer feedback and suggestionsProvide guidance to junior engineersCommunicate development progress to managementEvaluate and maintain Salesforce security best practicesSupport off-hour releases as neededRequired Experience & Education:4+ years experience in Software Development4+ years experience in Salesforce DevelopmentExperience in Conga Contract Lifecycle Management (CLM) Development or able to learn it quicklyDirect experience working on CRM projects for middle market or enterprise size companies4-year University degree in Computer Science, Information Systems, or a related technical disciplinePractical understanding of professional software engineering practices & best practices for the full software life cycle, including coding standards, code reviews, source control management, build processes, testing, and operationsSalesforce Developer Certifications such as Platform Developer I and/or Platform Developer II preferred