Job Title

Clinikally is a leading dermatology-first digital healthcare platform in India, built to make expert skin and hair care accessible, transparent, and personalized. We combine clinical expertise, technology, and curated products to deliver end-to-end dermatology solutions.With a strong focus on evidence-based treatments, Clinikally works with certified dermatologists,  and wellness experts to provide consultations, treatment plans, procedures, and product recommendations rooted in science and trust.Who we are looking for:We are looking for a Manager – Sales /Front Desk to manage customer interactions at our clinic location and drive revenue through lead conversion, follow-ups, and effective cross-selling and up-selling of products and treatment packages.Job Responsibilities:Act as the first point of contact for clients and ensure a warm, professional, and high-quality customer experienceManage front desk operations, including patient check-ins, queries, and appointment coordinationManage and schedule appointments using the clinic CRM system (Cliniceo)Schedule consultations with dermatologists and align therapists and medical staff accordinglyCounsel customers on dermatology products and treatment packages & servicesDrive cross-selling and up-selling of products, services, and packages to achieve sales targetsMaintain strong relationships with existing customers to ensure repeat sales and long-term valueFollow up on leads consistently and ensure high lead-to-conversion ratiosEnsure smooth day-to-day clinic floor operations and coordination across teamsPrepare and maintain daily and monthly sales reportsPreferred Candidate Profile:2–4 years of experience in inside sales, preferably in healthcare, dermatology, wellness, or beautyHands-on experience managing appointments using CRM systems (Cliniceo preferred)Proven experience in lead conversion, cross-selling, and up-sellingCustomer-focused mindset with a consultative sales approachComfortable with calling, follow-ups, and target-driven environmentPresentable, confident, and professional in communicationStrong communication, persuasion, and negotiation skill