Job Title

Sales Service Head - Ahmedabad Position Overview Lead the Sales Service vertical in the Ahmedabad region overseeing four tyre brands Mahindra Fiori CP and BKT with a focus on clients in the construction industry Reporting to senior leadership you ll drive growth channel performance and service excellence across these brands Location Ahmedabad Gujarat India Experience Required 8-10 years of proven track record in sales and service leadership Strong background in the construction industry particularly dealing with off-highway OHTR tyre sectors Key Responsibilities Sales Leadership Develop and execute a regional sales strategy for Mahindra Fiori CP and BKT tyre portfolios Establish and manage relationships with dealers OEMs and end-users in the construction and heavy equipment sectors Track forecast and drive sales volume and market share across all four brands Analyze competitor activities and define effective go-to-market strategies Service Excellence Oversee the service network and delivery infrastructure for all brands Implement standardized service processes and systems across dealerships Set and monitor dealer performance CSAT and service quality targets Lead trainings for service mechanics and channel partners ensuring consistent technical and customer experience standards Optimize the sales of spare parts and services to enhance channel profitability Channel Dealer Management Build secondary sales service networks in untapped sub-territories Partner with dealer teams to improve capacity planning and operational efficiency Coordinate dealer audits performance reviews and drive innovation in service and sales processes Team Leadership Mentor and develop a high-performing team of sales and service professionals Foster a customer-focused data-driven and outcomes-oriented culture Collaborate closely with corporate teams Product Marketing and CRM to align strategies and feedback loops Qualifications Bachelor s in Engineering Mechanical Automobile Agriculture Commerce or related field MBA or similar postgraduate degree preferred Strong analytical communication and strategic planning skills Why This Role Matters Opportunity to lead and scale multi-brand operations in a dynamic industrial hub Play a pivotal role at the intersection of sales and service blending technical expertise with commercial leadership Build impactful relationships with leading equipment OEMs and construction players