Job Title

We are looking for a dynamic and people-focused Team Leader to guide, mentor, and inspire our CRC team. The ideal candidate will ensure daily process excellence, drive performance, and create a positive work culture while meeting business goals.Key Responsibilities;Lead and manage a team of Tele-Callers, ensuring daily productivity & quality.Monitor performance (conversion, reachability, and customer satisfaction).Provide coaching, feedback, and motivation to team members.Ensure 100% compliance with process and reporting requirements.Coordinate with Quality, Training, and Management teams for smooth operations.Handle escalations and ensure timely resolution.What We-re Looking For;Minimum 2 years of experience in a call center as a Team LeaderStrong communication & leadership skills.Goal-oriented with a problem-solving mindset.Familiarity with Microsoft Excel and reporting practices.What We Offer;Attractive salary + performance incentives.Growth opportunities within the organization.A supportive and professional work environment.Recognition programs and employee engagement activities.Experience 1 Years No. of Openings 1 Education Graduate Role BPO Team Leader Industry Type Call Centre / BPO / KPO / ITES / LPO Gender ( Male / Female ) Job Country India Type of Job Full Time Work Location Type Work from Office Face interview location Popular Vehicles & Services Ltd. 2nd Floor, Aboobakkar building, Above Fatima Supermarket, Near Jama