Job Title

Oracle E-Business Suite (EBS) Techno-Functional Consultant Location: Bengaluru (hybrid)Experience Level - > 10 yearsConsultant Scope of Work – Oracle E-Business Suite (EBS) Techno-Functional Support (60% Technical and 40% Functional)The consultant will provide functional and technical support for multiple Operating Companies within the Group using the Oracle E-Business Suite (EBS) ERP platform. Key responsibilities include:Experience in Project Accounting, Project Billing & Project Costing, Project --(5+ Years) ,Manufacturing Modules.Experience as a Business Analyst in communicating with Business Users, understanding the requirements and provide the required support or do the development etc.Should be a person who can talk directly with the end users and collect the requirements from them.Application Support & Issue Resolution –Provide daily support for Oracle EBS business processes and third-party interfaces. Deliver functional and technical support for incidents, defects, and minor enhancements. Manage and resolve Incidents following ITIL standards. Troubleshoot and correct process and data issues causing failures.Collaborate with DBA teams, Oracle Support, business users and external vendors to resolve system and interface issues.System Configuration & Development –Configure and customize Oracle EBS modules (Financials, Supply Chain, Projects, Order-to-Cash, Manufacturing, OTL, HRMS). Maintain and update all technical development documentation.Prepare and submit migration documentation per company governance procedures.Testing & Quality Assurance Conduct unit testing for all configuration and development work.Coordinate Business Acceptance Testing (BAT) with IT personnel and functional leads.Prepare and provide all test evidence to the associated incident/request.Change Management & Governance Follow change-control policies.Make no direct updates in the Production environment.Perform all configuration or data changes in EBS DEV, with stakeholder validation.Create Change Requests and progress each change.Documentation & Process Improvement Maintain accurate and up-to-date support documentation.Recommend process improvements and best practices to enhance system stability and efficiency.Support reduction of project and ticket backlog through proactive analysis and remediation.Communication & Collaboration Provide regular status updates to business users, IT management, and key stakeholders.Participate in recurring and ad-hoc project, support, and progress meetings.Responsibilities Application Support & Issue ResolutionSystem Configuration & DevelopmentTesting & Quality AssuranceChange Management & GovernanceDocumentation & Process ImprovementCommunication & Collaboration