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Company DescriptionAcumen Creative Studio is a strategy-driven communication and design agency committed to delivering impactful and effective solutions to its clients. We focus on blending creative innovation with strategic thinking to help brands achieve tangible results. At Acumen, we believe in the power of good design that goes beyond aesthetics, measuring success by how it moves the market for our clients. Our approach involves thorough analysis and strategic planning to deliver outcomes that exceed expectations.Client Servicing Manager Role OverviewWe are looking for a Client Servicing professional with 5-6 years of advertising agency experience to manage and grow key client relationships. This role requires someone who is highly presentable, articulate, and enthusiastic, with strong communication, presentation, and networking skills. You will act as the primary point of contact for clients, ensuring seamless coordination between internal teams, event planning & management and clients while delivering consistent value and long-term partnerships.Key Responsibilities• Serve as the main point of contact for assigned clients and manage day-to-day communication• Build, nurture, and retain long-term client relationships through proactive engagement• Manage and execute on-ground events. Liasoning with vendors for all the events.• Present ideas, strategies, and project updates confidently to clients and senior stakeholders• Understand client objectives and translate them into clear briefs for internal creative and strategy teams• Manage timelines, expectations, and deliverables across multiple projects• Identify opportunities to grow accounts through upselling and cross-functional solutions• Coordinate closely with internal teams to ensure high-quality, on-time delivery• Represent the agency professionally in meetings, presentations, and industry interactionsMust Have• 5-6 years of experience in client servicing within a creative / advertising/branding agency• Excellent verbal and written communication skills• Good event planning and management skills.• Strong presentation and storytelling skills• Proven experience in client handling, servicing, and retention• Confident, presentable, and professional demeanour• Strong coordination and stakeholder management skills• Ability to multitask and manage pressure in a fast-paced agency environmentPreferred• Experience working with multiple brands or diverse industry categories• Strong networking and relationship-building skills• Strategic thinking and ability to spot business opportunities• Experience working closely with creative, design, and strategy teams• Enthusiastic, solution-oriented, and proactive attitudeWhat We’re Looking For• A people-first professional who enjoys building relationships• Someone who brings energy, clarity, and structure to client interactions• A strong ambassador of the agency’s culture and values