Job Title

Company DescriptionMira IMS Pvt Ltd is a corporate event management company specializing in Employee Engagements, MICE, Brand & Product Launches and more, with a focus on delivering innovative event experience and customer focussed events Based in Hyderabad, our team is highly experienced in organizing impactful events such as large scale Annual Days, Inaugurations , Leadership Off Sites, Sporting Events ,Product launches and Conferences. We handle all aspects of event design & planning, from venue selection to catering, lighting, decor, and more, ensuring exceptional attention to detail. Our ultimate goal is to craft events that effectively communicate the brand's message and evoke lasting emotional connections. With a deep understanding of market trends, we deliver tailored solutions to meet the specific needs of our clients.Role DescriptionThis is a full-time on-site role based in Hyderabad for a Client Support Specialist - Corporate Events. In this role, you will be responsible for managing client relationships, ensuring customer satisfaction, and addressing inquiries and concerns promptly. You will collaborate with clients to understand their event objectives, provide solutions that align with their needs, and deliver an exceptional client experience. Additionally, you will analyze feedback and implement improvements to optimize the event experience.QualificationsStrong interpersonal skills and the ability to build and maintain client relationshipsCustomer support and customer satisfaction skills to address client needs effectivelyAnalytical skills to assess feedback and identify areas for improvementClear and professional communication skills, both verbal and writtenAbility to work in a dynamic, on-site environment in HyderabadPrevious experience in event management or client relations is a mustBachelor’s degree in Business Administration, Event Management, or a related field preferred