Job Title

Hi All, We are looking for an experiencedIT Collaboration Engineerto manage and support enterprise collaboration platforms includingMicrosoft 365, Exchange Online, and Google Workspace . The role involves handling email infrastructure, automation, identity management, and supporting large-scale collaboration platform migrations. The ideal candidate will have strong experience inemail systems, scripting automation, identity management, and collaboration platformswith the ability to troubleshoot complex issues in enterprise environments. Interested can mail your CV toCompany Name: iZen Software Services Job Title: IT Collaboration Engineer Experience: Minimum 5+ years of experience in Microsoft 365, Exchange Online, and Google Workspace Preferred Location: WFH Shift: Must be available to work in USA time zones (Night Shift) Website: Salary: As per industry standardsKey Responsibilities Email & Messaging Administration ManageMicrosoft Exchange Onlineand email infrastructure. Create and managedistribution lists, shared mailboxes, and mail flow rules . Troubleshootemail delivery issues, routing failures, and mailbox problems . ConfigureSMTP relay, forwarding, and email permissions . Manageemail security issues using Mimecast . 2. Collaboration & Workspace Administration AdministerGoogle Workspace (Google Admin Console, Groups, Calendar) . SupportGoogle Workspace migration from Microsoft 365 environments . ManageGoogle Groups, collaborative inboxes, and calendar sharing . ConfigureGoogle Voice Auto Attendant and call routing . 3. Automation & Scripting DevelopPowerShell automation scriptsfor user lifecycle management. Automatelicense management, access provisioning, and system audits . Create and maintainoperational documentation and SOPs . 4. Identity & Access Management ManageAzure Active Directory (AAD)users, groups, and permissions. ConfigureMicrosoft Teams external access and collaboration policies . SupportSlack access provisioning and troubleshooting . Manage user identity updates viaJumpCloud . 5. Mailbox & Storage Management Monitor and resolvemailbox storage issues and retention policies . ManageMicrosoft 365 licensing and mailbox lifecycle . Troubleshoot issues related tomailbox archiving and storage limits . 6. Calendar & Resource Management Configureconference room calendars and resource scheduling . Managecalendar permissions and sharing policies . Resolvecalendar conflicts and access issues .Required Skills Microsoft Exchange Online Administration Microsoft 365 Admin Center Azure Active Directory (AAD) PowerShell scripting Google Workspace Administration Google Admin Console, Groups, and Calendar Email security tools (Mimecast) Identity and access management Jira / ServiceNow ticketing systems Confluence documentation Preferred Skills Experience inMicrosoft 365 to Google Workspace migrations Google Apps Script automation JumpCloud identity management Enterprise collaboration platforms administration Strong troubleshooting and scripting skills Soft Skills Strong communication and documentation skills Ability to work in24x7 enterprise support environments Experience working withcross-functional IT teamsRegards Sathish 9176207000