Job Title

Accountable for achieving service level, cost, quality and employee morale within his/her AOR. • Building medium-long term facility expansion plans based on the company’s vision by proactively working with network/A&I. • Drive SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions. • Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities. • Facilitate communication and coordination with different teams such as commercial, security & fleet. • Working with business development and customer success teams to reduce client escalation by monitoring that the queries, issues & grievances are taken care of within time and improving customer experience. • Monitoring employee’s safety and security parameters across region and ensures no unlawful activity occurs. • To assess the capability gaps of the team and to build a training plan to rectify the gaps. • HR/Employee related KRA’s – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor. • Functional Skills – Operations Management, Data Analysis, Stakeholder Management • Experience - Relevant experience in Logistics/ Manufacturing industry. • Behavioral Skills - Good communication and people management, analytical skills, task prioritization and follow-up, Hustler, Go-Getter attitude • Exposure to work in /Ability to work well in a team environment. Collaborate with internal and external stakeholders for business purposes/in order to gain credibility with senior management. *Traveling will be a part of the role.