Job Description RESPONSIBILITIES: - 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge - Provide real-time support to international customers via live chat, resolve queries, and ensure customer satisfaction - A Customer Support Executive is responsible for providing timely and effective assistance to customers. - The role involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. - This includes responding to questions, troubleshooting problems, and documenting customer interactions. - The executive must have a strong understanding of the company's products or services to provide accurate information and comprehensive support. - They are expected to escalate complex issues to appropriate internal teams when necessary and follow up to ensure resolution. - This position requires strong problem-solving skills, patience, and the ability to handle various customer situations professionally.
Job Title
Customer Support Voice Process