Job DescriptionRole Summary:Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team.Who Can Apply:- 12th Pass / Diploma / Graduate- Excellent written English skills- Comfortable with night shifts & rotational shifts- Basic computer knowledgePerks & Benefits:- 5-day work week- Night shift allowance + Overtime pay- Free cab (night shifts)- Subsidized meals- Health & Life Insurance- PF, Gratuity, Parental Leave- Career growth opportunities- Performance incentives- To escalate the queries of the customer via Chat/Email and Voice- Resolve the customer issue for international customers.- To provide the best resolution to the customers.- Maintain the better relationship with the customers.- Meet the customers requirements and provide them satisfaction with the best resolution of their queries.- Qualification: 12th and Above- Good communication skill (Verbal & Written)- Computer Knowledge- Flexible (24/7) environment
Job Title
Customer Support Executive