Job DescriptionRESPONSIBILITIES:- 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge- Provide real-time support to international customers via live chat, resolve queries, and ensure customer satisfaction- A Customer Support Executive is responsible for providing timely and effective assistance to customers.- The role involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.- This includes responding to questions, troubleshooting problems, and documenting customer interactions.- The executive must have a strong understanding of the company's products or services to provide accurate information and comprehensive support.- They are expected to escalate complex issues to appropriate internal teams when necessary and follow up to ensure resolution.- This position requires strong problem-solving skills, patience, and the ability to handle various customer situations professionally.
Job Title
Customer Support Voice Process