Job Title

Hi All, We are looking for an experienced IT Collaboration Engineer to manage and support enterprise collaboration platforms including Microsoft 365, Exchange Online, and Google Workspace . The role involves handling email infrastructure, automation, identity management, and supporting large-scale collaboration platform migrations. The ideal candidate will have strong experience in email systems, scripting automation, identity management, and collaboration platforms with the ability to troubleshoot complex issues in enterprise environments. Interested can mail your CV to Company Name: iZen Software Services Job Title: IT Collaboration Engineer Experience: Minimum 5+ years of experience in Microsoft 365, Exchange Online, and Google Workspace Preferred Location: WFH Shift: Must be available to work in USA time zones (Night Shift) Website: Salary: As per industry standards Key Responsibilities  Email & Messaging Administration Manage Microsoft Exchange Online and email infrastructure. Create and manage distribution lists, shared mailboxes, and mail flow rules . Troubleshoot email delivery issues, routing failures, and mailbox problems . Configure SMTP relay, forwarding, and email permissions . Manage email security issues using Mimecast . 2. Collaboration & Workspace Administration Administer Google Workspace (Google Admin Console, Groups, Calendar) . Support Google Workspace migration from Microsoft 365 environments . Manage Google Groups, collaborative inboxes, and calendar sharing . Configure Google Voice Auto Attendant and call routing . 3. Automation & Scripting Develop PowerShell automation scripts for user lifecycle management. Automate license management, access provisioning, and system audits . Create and maintain operational documentation and SOPs . 4. Identity & Access Management Manage Azure Active Directory (AAD) users, groups, and permissions. Configure Microsoft Teams external access and collaboration policies . Support Slack access provisioning and troubleshooting . Manage user identity updates via JumpCloud . 5. Mailbox & Storage Management Monitor and resolve mailbox storage issues and retention policies . Manage Microsoft 365 licensing and mailbox lifecycle . Troubleshoot issues related to mailbox archiving and storage limits . 6. Calendar & Resource Management Configure conference room calendars and resource scheduling . Manage calendar permissions and sharing policies . Resolve calendar conflicts and access issues . Required Skills Microsoft Exchange Online Administration Microsoft 365 Admin Center Azure Active Directory (AAD) PowerShell scripting Google Workspace Administration Google Admin Console, Groups, and Calendar Email security tools (Mimecast) Identity and access management Jira / ServiceNow ticketing systems Confluence documentation Preferred Skills Experience in Microsoft 365 to Google Workspace migrations Google Apps Script automation JumpCloud identity management Enterprise collaboration platforms administration Strong troubleshooting and scripting skills Soft Skills Strong communication and documentation skills Ability to work in 24x7 enterprise support environments Experience working with cross-functional IT teams Regards Sathish