About TrueIDTrueID is at the forefront of digital transformation in biometric-based identity management, delivering secure and reliable digital identity solutions for fintech, banking, and e-commerce. Our team members work on impactful digital identity projects that support large enterprises and international clients. We provide an environment that encourages innovation and practical problem-solving, giving engineers meaningful opportunities to contribute to real-world identity solutions.All TrueID employees gain exposure to overseas projects, collaborating with diverse teams and customers and enhancing their professional development. TrueID’s focus on building robust, cloud-based identity systems has positioned the company as a reliable partner in the digital identity ecosystemWe are seeking a skilled Jira Administrator with 5+ years of experience to join our team and collaborate closely on various JIRA-related tasks. The ideal candidate will have extensive experience in optimizing and managing JIRA projects and spaces, as well as a strong ability to support both business and technical teams in defining and implementing effective JIRA structures.The role is contractual role for initial 3 months and might extend.Key Responsibilities:• Work with the teams to understand the existing JIRA projects and setup.• Streamline existing JIRA projects and spaces, incorporating best practices to enhance efficiency and productivity.• Collaborate with business and technical teams to define proposed JIRA structures, including EPICs, Tasks, and Sub-Tasks, tailored to manage internal and external projects, encompassing development and production support activities.• Ensure that all JIRA tasks and sub-tasks capture essential information, such as creation and completion dates and times, assigned team members, activities performed, and time taken to complete tasks.• To build a dashboard(s) in Jira, for monitoring*:a. Time spent by team members on specific tasksb. Track the list of activities and tasks assigned to the team members on any given datec. Evaluate team member’s workload and availability based on assigned tasksd. Monitor team member absences using the leave calendar. The leave calendar may be managed either through JIRA or be linked to an external system Jira Administrator(Contractual)To build report(s) in Jira*:*The requirements mentioned here are representative and may vary based on the actual setup and operations.Qualifications:a. For a specified duration, determine the total number of projects and activities in which a team member is involved.b. For a specified duration, calculate the total activities completed by team members within a given project.a. B.Tech or MCA or equivalent.b. Certified Scrum Master (CSM) certification is an added advantage (not mandatory).c. Proven experience in project management using JIRA.d. Experience in integrating JIRA with external systems.e. Strong understanding of JIRA structures, including EPICs, Tasks, and Sub-Tasks.f. Excellent communication and collaboration skills to work effectively with cross-functional teams.g. Ability to analyze and interpret data to monitor and report on project progress and team performance.Interested candidates can share your resume to
Job Title
Jira Administrator_contract role_3 months