Job Title

The Enterprise Computing NetBackup Operations Level 3 team is responsible for maintaining and protecting business data using a combination of the latest innovative technologies and operational tools.Responsibilities:The NetBackup operations team core function is to serve as the highest level of escalation for the Level 1 Command Center and Level 2 operational teams.Provide level 3 escalation & on-call support for in house developed software and 3rd party products for a large global distributed environment.Proactive health & hygiene tasks to maintain operational stability and compliance for risk & control programs to ensure the production environment is not put at risk.Collaborate with engineering teams to test and certify new hardware & software products and engage with clients to understand business demand, needs & support during outage scenarios.Weekend project work responsibilities to on-board new backup assets for growth or large programmed such as new datacenter build outs.We provides our clients best in class products and services to help them achieve the most challenging goals.The ideal backup operations candidate has a proven history of supporting backup technologies into an enterprise environment, strong communication skills and is a highly organized self-starter who adds value by listening & responding to the client needs.Supports Afterhours/weekends on-call support.Requirements:Strong working knowledge of the storage industry for both off-line, on-line and related storage technologies is essential (e.g. Backup, Storage Array, SAN & NAS technologies).An equivalent of at least 3 years? experience in a large, distributed environment with a thorough understanding of Unix to solid system administration level and a comprehensive understanding of TCP/IP & associated technologies (NFS, CIFS, NIS, DNS).Good Knowledge on Flex appliance and competent scripter to support in-house developed tools and products(Korn Shell or Perl coding).Ability to troubleshoot, resolve complex problems, with a fix it once for everywhere and automation mentality.Strong communication skills and a sense of global ownership are required.High levels of motivation, initiative and a proactive or 'self-starter' approach to work is essential.Hands on experience and working knowledge of the following technologies:Veritas NetBackup 10.x and 11.xFlex appliance with Netbackup 10.x and 11.xStorage Array technologiesSAN switches and Fabric OSSolaris and Linux (Red-hat)Advanced Disk with SLPIBM high-end Tape library LTO8