The RoleYou own strategic projects and analytical models for logistics operations across 3 brands, 10 courier partners, 10 warehouses, 20-30K orders/day. You sit parallel to the Ops Manager — they run the daily engine, you improve it.If the data models underperform or an AOP initiative slips, that’s on you. This is high-ownership, not consulting.What You’ll Do• Drive 10-15 AOP initiatives end-to-end — process redesign, cost optimization, new capability builds (co-owned with business teams, you drive ops side)• Build and maintain data driven operational models (like courier allocation, order mapping, EDD etc). Recalibrate monthly, backtest before deployment.• Weekly RTO trend analysis, monthly deep dives — rate vs mix decomposition, maturity-adjusted cohorts,courier/zone/brand/WH attribution, driver analysis• Cross-functional coordination with Tech (APIs, webhooks, control tower), CX, Finance, Brand teams to unblock initiatives• Define reporting dashboard specs (MIS/analytics team builds). Validate data accuracy and business logic.• Sit in weekly ops reviews, challenge performance gaps with data. Review KAM data for commercial opportunities.• Build business cases for new investments — tools, partners, headcount, process changesMust Have• 2–5 years in operations, supply chain, or logistics analytics at a D2C / e-commerce marketplace. You’veseen 10K+ orders/day.• Strong Python (pandas, data analysis, ) or SQL. You can build a model, not just read a dashboard.• Run cross-functional projects end-to-end — scoping, stakeholder alignment, execution, impactmeasurement.• Comfortable with ambiguity. Half the AOP is directional. You figure out the “how.”• Can challenge a room with data without making enemies.Good to HaveLast mile supply chain analytics experience, Strategy Mindset. Looker/Metabase familiarity.
Job Title
Assistant Manager - Operations ( Strategy & Analytics )