Job Title

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev. The center leverages the power of data and analytics to drive growth for critical business functions such as operations, finance, people, and technology. The teams are transforming Operations through Tech and Analytics.Do You Dream Big?We Need You.Job DescriptionJob Title: AVD EngineerLocation: Bangalore (Onsite)Reporting to: Sr. Manager CPCOEPURPOSE OF ROLE: This role provides Level‑3 technical ownership for the Azure Virtual Desktop (AVD) platform, ensuring stability, performance, security, and cost efficiency of enterprise VDI environments. The role adds value by resolving complex production issues, driving root cause analysis, optimizing costs, and setting technical standards while mentoring L2 engineers and supporting global business users.KEY TASKS AND ACCOUNTABILITIES· Own L3 support and escalation management for Azure Virtual Desktop environments, resolving complex issues related to session hosts, profiles, performance, and connectivity. · Perform deep troubleshooting and root cause analysis (RCA) for recurring and high‑severity incidents and implement long‑term preventive fixes. · Design, implement, and optimize AVD host pools, scaling plans, and image management to improve performance, availability, and user experience. · Drive AVD cost optimization initiatives through right‑sizing, session density improvements, scaling automation, and storage optimization. · Implement and maintain security controls including Azure RBAC, Conditional Access, MFA, NSGs, and Defender for AVD environments. · Monitor AVD health using Azure Monitor and Log Analytics, identify trends, and proactively address risks. · Provide technical guidance and mentoring to L2 engineers and contribute to SOPs, runbooks, and knowledge articles. · Collaborate with cross‑functional teams (Cloud, Security, EUC, Service Desk) to standardize AVD best practices and platform improvements.QUALIFICATIONS, EXPERIENCE, SKILLSEducation:Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or equivalent practical experience.Experience: Minimum 8+ years of overall IT infrastructure experience. 7+ years of hands‑on experience supporting Azure Virtual Desktop (AVD / WVD) in enterprise environments.Mandatory Skills:Azure Virtual Desktop (AVD / WVD) – Expert Advanced AVD Troubleshooting & RCA – Expert FSLogix (Profiles, App Masking, performance issues) – Advanced Azure Networking (VNETs, Subnets, NSGs) – Advanced Azure AD / Entra ID, RBAC – Advanced Conditional Access & MFA – Advanced Windows 10/11 Multisession – Advanced Azure Monitor & Log Analytics – Advanced Image Management & Session Host Lifecycle – Advanced Stakeholder & Incident Communication – AdvancedPreferred (Good to have) Skills:MSIX App Attach – Intermediate PowerShell Automation – Intermediate Intune / Endpoint Manager integration – Intermediate Shared Image Gallery – Beginner to Intermediate ITIL Foundation – BeginnerAnd above all of this, an undying love for beer!We dream big to create future with more cheers.