Strong understanding of BFSI regulations, compliance, KYC/AML guidelines.Experience in quality control, audits, and operational risk management.Knowledge of tools like RCA, Six Sigma, Lean, and process reengineering.Advanced MS Excel, reporting, and documentation skills.Strong communication and stakeholder management.Ability to work in high‑risk and time-sensitive BFSI environments.Expected OutcomesReduction in transaction errors, regulatory risks, and compliance deviations.Streamlined processes and improved operational efficiency.Enhanced customer satisfaction and faster issue resolution.Strengthened audit readiness and governance.Improved quality metrics across BFSI operations.
Job Title
Assistant Manager – Quality (BFSI)