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Job Title


Academic Mentor (UPSC)


Company : XYLEM LEARNING


Location : Gurugram, Uttar pradesh


Created : 2026-03-19


Job Type : Full Time


Job Description

Job Opportunity: Academic Mentor (UPSC)Location: Kozhikode, KeralaWe are seeking an Academic Mentor (UPSC) for Kozhikode location. In this role, you will be the primary source for student success, balancing rigorous administrative coordination with high-impact personal mentorship to help aspirants navigate the demanding UPSC journey.Key Responsibilities1. Academic Operations & Classroom ReadinessLiaison & Setup: Prepare classrooms and technical assets (iPads, projectors, Apple TV) to ensure a seamless teaching experience for faculty.Syllabus Tracking: Maintain the /"Portion Book,/" ensuring lesson plans and assignment schedules align with the academic calendar. Report any deviations to the academic team immediately.Attendance Management: Verify student profiles, maintain precise attendance logs, and proactively flag irregularities to administration and parents.2. Examination & Feedback ManagementAssessment Coordination: Administer exams following strict integrity guidelines, oversee invigilator sessions, and manage the grading and result publication process.Student Voice: Systematically collect and analyze student feedback regarding teaching quality and facilities to drive continuous institutional improvement.3. Personalized Mentorship & Student SupportQuery Resolution: Act as the first point of contact for academic concerns, course selection guidance, and general troubleshooting.Retention Strategy: Conduct rigorous follow-ups with students showing continuous absence, collaborating with parents to resolve underlying issues.Information Hub: Disseminate timetables and critical academic updates through student community channels promptly.4. Financial AdministrationFee Coordination: Manage the end-to-end fee collection process, including reminders to parents, issuing receipts, and verifying discount eligibility.Reporting: Maintain accurate financial registers and ensure the timely handover of collections to the Accounts department with full documentation.RequirementsPassion for Mentoring: A genuine desire to guide UPSC aspirants through a high-pressure academic environment.Operational Excellence: Highly organized with the ability to manage technical assets and complex schedules.Communication Skills: Professional fluency in English and Malayalam to effectively interact with students, faculty, and parents.Integrity: Absolute commitment to maintaining the confidentiality and standards of the examination and financial processes.