Job Title

Title: SAP CS/SM(Customerservice/Service management) Functional ConsultantLocation: Pune/Bengaluru/Hyderabad(Onsite)Job Type: ContractJob DescriptionTotal 8+ years of SAP experience with minimum 5-6 years of experience in Service Management (SM)/Customer Service (CS)• Experience working in implementations, rollouts/support projects• S/4HANA hands-on work experience and good understanding of BTP cloud applications• Advanced knowledge on – Service Notification, Service orders, Warranty and billing• Strong process knowledge of Sales and Distribution, Repairs and Service Notifications, Warranty and Contracts, Settlement Management.• Experience with SAP enhancement technologies including user exits, BADIs, IDOCs, BAPIs• Ability to read and debug ABAP codes.• Experience creating functional specifications for RICEF Objects.• Experience/knowledge in SAP BRF+, SAP portal• Customer service master data - Equipment master, warranty master, functional location, counters etc.• Knowledge on idocs - setup of partner profile, creating segments, testing idocs.• Worked on Interfaces with both SAP and non-SAP systems.• Excellent written and verbal communication skills.• Ability to work independently with minimal supervision and work on multiple projects simultaneously• Excellent Analytical and Communication skills• Excellent Planning and Co-ordination skills• Coordination with Cross Functional Teams, ABAP team, client managers, Understand business requirements, Preparing Functional Specs, coordinate design/development with offshore team, provide regular status updates, lead business playbacks, coordinate with third party application teams, plan and coordinate testing, prepare for project go-live & reach out to larger Infosys competency / teams for inputs etcThanksAatmesh