Company - Our client is a globally recognized engineering and technology solutions firm known for delivering innovative infrastructure, digital, and consulting services across industries. They are consistently ranked among top employers worldwide and are known for driving large-scale transformation initiatives.Job Title - Ping Identity Support EngineerLocation - Remote (India) with required overlap with US time zonesRole Type - Contract (1-year)Must Have Skills:Hands-on experience with Ping Identity suite (PingOne, PingFederate, Ping DaVinci), including implementation and supportStrong expertise in authentication and federation protocols (SAML 2.0, OAuth 2.0, OpenID Connect) and IAM conceptsProven ability to troubleshoot authentication, authorization, and federation issues in enterprise environmentsExperience integrating IAM solutions with Active Directory/LDAP, cloud platforms, and SaaS applicationsResponsibilities and Job Details:Support and maintain Ping Identity platforms including PingOne, PingFederate, and Ping DaVinciDesign, configure, and implement IAM solutions aligned with modern authentication standardsTroubleshoot and resolve issues related to authentication, authorization, and federationDevelop and manage orchestration flows using Ping DaVinci for MFA, passwordless, and adaptive authenticationIntegrate IAM solutions with enterprise directories (AD/LDAP), cloud services, and SaaS applicationsCollaborate with cross-functional teams to support IAM services across production and non-production environmentsMonitor system performance and ensure high availability and reliability of identity servicesParticipate in incident response and root cause analysis for IAM-related issuesAssist in implementing security best practices and compliance requirementsWork within a distributed global team with alignment to US-based stakeholders and timelines
Job Title
Ping Identity Support Engineer