Job Title

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.What we are looking forRole: Windows/EUC/AD/VMWareExperience Range: 4 to 10 YearsLocation: ChennaiInterview Date: 21st March 26 (09:00 AM to 12:00 PM)Interview Venue: TCS Siruseri Campus,Plot No. 1, G‑1, SIPCOT Information Technology ParkNear Siruseri Special Economic Zone (SEZ), Navalur Post, Siruseri, Chennai – 603103, Tamil NaduMust Have:End-user facing expertise in providing remote support for hardware and software issues within end-user computer systems to include desktops, laptops, printers and mobile appsAdvanced knowledge and training in configuration, installation and troubleshooting desktops (MAC and PC), laptops, printers and mobile applicationsResponds to end-user product related questions for all supported hardware, software and applicationsUnderstands and maintains/outperforms service levels establishedAnalyzes problems to identify problem area(s) and provide corrective action, recommending solutions to client application and account related issuesWill perform analysis, diagnosis, and resolution of complex desktop/ laptop problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as neededInstall, configure, test, maintain, monitor, and troubleshoot end user workstations and related hardware and software in order to deliver required desktop service levelsReceive and respond to incoming requests regarding desktop problemsExperience with Networking and Servers most helpful as well!Work closely with Desktop Support team members and refine process for efficiencyCollaborate with users to troubleshoot and fix issuesEnsure all support issues and solutions are documented in the Ticketing systemConfigure, install and maintain PC’s, software and peripheralsPerform post-resolution follow ups to maintain end user satisfaction.Prepare and lead technical instruction for incoming and existing staffRecognize recurring technical issues and propose and implement appropriate solutionsTake a proactive approach to the computing environment by identifying areas for improvement before issues arriveIdentify potential issues affecting multiple users and escalate to appropriate resourcesCollaborate internally with team to identify, troubleshoot and resolve technical issues in a timely manner.Good Understanding of virtualization technology·Minimum 5 years of experience on VMware ESX 5.1, 5.5, 6.0 & 6.5Proficient in vSphere ESXi & vCenter management.Good understanding of HA, VMotion, NSX and DRS Cluster environment.Good hands on Experience in diagnostics & troubleshooting of ESXi server environment.Experience in performance tuning of VMWare servers and management of servers resources between virtual machines·Experience in configuration and troubleshooting of vSphere replication, SRM - Failover and Failback configuration.Experience in installation of vCenter, ESXi 5.X/6.X and Configuration of vDS, HA, DRS, VUM, FT,Experience in configuring DataStores, RDMs, Storage policies etc.Experience in creating snapshot backups and troubleshooting snapshots. Experience in installation of NSX Experience in vRealize Automation/ Orchestration/vROPs is an added advantage. Good understanding of L2/L3 networking, storage conceptsIn depth knowledge and experience supporting VMware ESXi environments, 6.0 or greaterAdvanced experience supporting VMware products such as NSX, vSAN, vRealize, vcloud director, ContinuentIn depth experience with Microsoft Active Directory and Group Policy ManagementIn depth experience with scripting technologies such as PowerCLILeadership or project management experienceAdvanced Proficiency with VMware ESXi environments 6.0 or laterExperience supporting hyper converged storage such as vSANStrong troubleshooting and problem solving skillsExperience with deploy the VM build on vSphere vCenter .Strong experience in DNS and DHCP Adequate Knowledge of MS Patching and Patching tools (BigFix)Secondary Skillset: Windows Administration or Citrix or relevant flavors. Ensures seamless 24 by 7 operations for Microsoft Windows servers,Windows Server 2008, 2012, 2016 management experience: Minimum 4 to 8+ years of support for Windows environments (server and network).Performs analysis, research, and design of new systems. Performs load and performance analysis on existing systemsProvides third level support to the program system administrators on problem solutions and performance issuesProvide troubleshooting and diagnostic support , Provide administrative servicesIncident, problem and service outage managementCollaborate with L3 on patch and bug fix deploymentIdentify and raise system capacity related issues (storage, licenses, performance threshold)Server Performance, capacity, utilization monitoring and Health monitoringResearch and recommend alternative actions for problem resolution based on best practices and application functionality with minimal direction.Environment monitoring pro-active monitoring to ensure performance on the serverExperience in a distributed environmentMaximizes systems availability and minimizes outages by proactive administration and responding quickly and effectively to all potential issues and outages.Responds to and resolves broadcast audio and video quality issues utilizing hardware and software diagnostic tools.Participates in the formulation and implementation of all business continuity and disaster recovery planning and testing; updates business continuity and disaster recovery plans and procedures as required ensuring efficient recovery strategies are in place and work; executes business continuity and disaster recovery plans as required.Ensures day-to-day server admin task are executed in a timely manner, Resolves quickly all operational issues, identifies root causes, researches and tests solutions, and documents and communicates all findings.Performs other duties and projects as required.Good to Have:Secondary Skillset: Vmware Administration or Citrix Administration or any relevant flavors. The Active Directory Administrator will be responsible for Identity and Access ManagementAdding, modifying, and removing users using Active DirectoryOffice 365 Account Provisioning, support, maintenance, and administrationQualifications for the Active Directory AdministratorProficient in Active Directory (Managing Network Access, new user administration)Candidate must have a solid background supporting O365 Active Directory.Microsoft DHCP serversCreate, implement, and troubleshoot Group Policy Objects and LOGON SCRIPTS.DNS and WINS troubleshootingAD authentication, Microsoft DHCP, and Microsoft DNSMust have experience in Microsoft Windows Domain Controllers, Windows based Active Directory, Windows based DHCP servers, and Windows PowerShell.Refine the inner workings of the existing Active directory system in preparation for a planned large expansion.Create, maintain, and update procedures for DC migrations.Assist in troubleshooting and resolution of Windows Domain Controller problems.Assist in troubleshooting AD authentication, Microsoft DHCP, and Microsoft DNS problems.Deploy Microsoft DHCP servers.Assist in DNS and WINS troubleshooting.Essential:Secondary Skillset: Vmware Administration or Citrix Administration or any relevant flavors. The Active Directory Administrator will be responsible for Identity and Access ManagementAdding, modifying, and removing users using Active DirectoryOffice 365 Account Provisioning, support, maintenance, and administrationQualifications for the Active Directory AdministratorProficient in Active Directory (Managing Network Access, new user administration)Candidate must have a solid background supporting O365 Active Directory.Microsoft DHCP serversCreate, implement, and troubleshoot Group Policy Objects and LOGON SCRIPTS.DNS and WINS troubleshootingAD authentication, Microsoft DHCP, and Microsoft DNSMust have experience in Microsoft Windows Domain Controllers, Windows based Active Directory, Windows based DHCP servers, and Windows PowerShell.Refine the inner workings of the existing Active directory system in preparation for a planned large expansion.Create, maintain, and update procedures for DC migrations.Assist in troubleshooting and resolution of Windows Domain Controller problems.Assist in troubleshooting AD authentication, Microsoft DHCP, and Microsoft DNS problems.Deploy Microsoft DHCP servers.Assist in DNS and WINS troubleshooting.Minimum Qualification:15 years of full-time educationMinimum percentile of 50% in 10th, 12th, UG & PG (if applicable)