Job Title

Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Custom Software Engineer, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that the applications meet the required specifications and standards. You will engage in discussions to understand user needs, provide insights on best practices, and guide the development process to ensure timely delivery of high-quality solutions. Additionally, you will be responsible for troubleshooting issues and implementing enhancements to improve application performance and user experience. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management. - Experience with JavaScript, HTML, CSS for customizing ServiceNow applications. - Understanding of the ServiceNow architecture and modules. - Familiarity with ServiceNow administration and development. - Proficiency in JavaScript (client-side and server-side). - Knowledge of Glide API (GlideRecord, GlideAjax, GlideForm, GlideSystem, etc.). - Experience with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs. - Experience with CMDB (Configuration Management Database). - Building and customizing workflows using the Flow Designer and Workflow Editor. - Knowledge of ServiceNow Orchestration. - Knowledge of relational databases and SQL queries. - Hands-on experience in integrating ServiceNow with other systems. - Good To Have Skills: Experience with ServiceNow scripting and automation tools Additional Information: - The candidate should have minimum 12 years of experience in ServiceNow IT Service Management. - A 15 years full time education is required.