Job Title

Walk -in drive at HCLTech for US Healthcare (Voice) Chennai on 20th & 21st Mar 26Date: 20th & 21st Mar 26 (Friday and Saturday)Time: 9:00 AM to 1:30 PMVenue: HCLTech, Tower 4, Shollinganalur,Chennai.Contact Person: Yuvapriya/SuriyapriyaExperience: 1 to 4 yrs.Shift: US Shift (Night Shift)Skill: AR Caller (Voice Process) - Health CareSpecification: Excellent Verbal and Written Communication Skills, Revenue Cycle Management, Denial Handling, AR Calling, US Healthcare, Medical Billing, RCMJob Description:Review and analyze denied claims to identify root causes and trends.Develop and implement strategies to reduce claim denials and improve reimbursement rates.Work closely with insurance companies, healthcare providers, and internal teams to resolve denied claims.Prepare and submit appeals for denied claims, ensuring all necessary documentation is included.Monitor and track the status of appeals and follow up as needed.Maintain accurate records of all denial management activities and outcomes.Provide regular reports on denial trends, appeal success rates, and other key metrics to management.Stay updated on industry regulations and payer policies to ensure compliance.SKILLS AND COMPETENCIESStrong verbal and written communication skillsShould possess neutral accent and good adoption to US culture.Ability to resolve customer queries in the first point of contact.Focus on delivering a positive customer experienceShould be professional, courteous, friendly, and empatheticShould possess active listening skillsGood data entry & typing skillsAbility to multi task.Capable of handling fast-paced, innovative, and constantly changing environmentShould be a team player.Ability to contribute to the process through improvement ideas.Looking for candidate with an immediate joiner.Mandatory Documents:Updated ResumeEPFO Service HistoryComplete set of offer letters and relieving letters from all previous employers