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About Visy:Visy is a family-owned Australian business and a global pioneer in sustainable packaging, recycling and logistics. They operate across 150 sites globally, including operations in Asia, Europe, and the USA, supported by a dedicated workforce of over 7,000 employees. It is Australia and New Zealand’s largest manufacturer of food and beverage packaging, made from household recycling. As Australia’s largest recycler, it processes 40% of Australian households recycling. Visy also supports customers with logistics, packaging supplies, point of sale displays and more. At Visy India, their technology hub in Hyderabad, they are expanding their technical capabilities to support their global business.Role Overview:The P&C Operations Support Manager provides strategic leadership, governance, and operational direction across Visy’s People & Culture (P&C) operational ecosystem. The role is responsible for ensuring seamless delivery of employee lifecycle administration, workforce data governance, HR systems operations, audit compliance, and continuous improvement initiatives across global operations.As a senior operational leader within the P&C function, this role drives enterprise-wide service excellence, strengthens global HR operating models, and ensures consistent, high-quality operational outcomes aligned with organizational priorities and business performance.Key Responsibilities:Operational Management:Data Analysis & ReportingContinuous ImprovementRegional Leadership – India P&C OperationsResponsibilities:Measures of SuccessInternal StakeholdersExternal StakeholdersSkills & Capabilities:InfluenceProblem SolvingCommunicationProject ManagementProcess ImprovementConfidentiality & IntegrityData AnalysisOur Values:As a Visy employee, you are expected to demonstrate behaviours aligned with Visy’s core values, which underpin our ongoing success and organizational culture.Provide strategic leadership and operational oversight of global P&C service delivery.Strengthen operational systems, processes, and governance frameworks to enhance service quality, compliance, and efficiency.Lead and guide the P&C Administration function to ensure alignment with organizational strategy and evolving business requirements.Govern prioritization and delivery of key P&C initiatives to ensure consistent global execution.Stable, high-performing operational environment with measurable efficiency improvements.Clear milestone tracking and visibility across P&C projects via .Improved service consistency and compliance across business units.Lead global HR data analysis to generate actionable workforce insights.Ensure governance, accuracy, and integrity of HR data and metrics.Deliver high-quality reporting and data narratives to senior leadership and organizational forums.Partner with HR leaders to embed analytics into operational and strategic decision-making.Successful implementation and adoption of Power BI dashboards globally.Timely delivery of monthly P&C reporting for leadership and Town Hall forums.Increased data-driven workforce planning and business decision-making.Lead transformation and continuous improvement initiatives to enhance organizational effectiveness and employee experience.Drive innovation, automation, and new ways of working across P&C operations.Identify global improvement opportunities and deliver end-to-end initiatives with functional leaders.Establish and govern HR Lean methodologies across P&C operations.Delivery of at least 30 continuous improvement initiatives annually.Demonstrable improvements in efficiency, standardization, and employee experience outcomes.Act as the senior on-ground P&C operations leader in India.Provide oversight and escalation support for locally delivered administrative services.Ensure compliant and high-quality delivery of employee lifecycle administration.Build capability within the India team through coaching, mentoring, and leadership.Serve as the key liaison between India-based teams and Australian P&C leadership.Increased operational stability and accuracy of India-delivered services.Improved team performance aligned with global service standards.Reduction in escalations, delays, and operational bottlenecks.Perform additional duties as directed in alignment with organizational priorities.HR Business PartnersTalent Acquisition / Careers TeamRewards SpecialistsIndustrial Relations ManagersTalent & Capability TeamPeople Strategy & Workforce Solutions TeamIT & Digital Technology (IDT)Continuous Improvement TeamsHR System VendorsInternal & External AuditorsHandle Min - 4+ team membersTertiary qualification required (MBA preferred).Subject Matter Expert (SME) in HR operations and/or HR systems.Demonstrated experience leading, mentoring, and managing teams.Proven ability to work strategically and collaboratively with senior leadership.Experience within a corporate or manufacturing environment.Hands-on experience with systems such as , SuccessFactors, or Workday.Experience supporting HR system implementations or enhancements.Strong track record in operational transformation and process optimization.Demonstrated ability to influence senior stakeholders.Proven ability to influence senior leaders through results-driven leadership.Strong analytical mindset with ability to anticipate risks and develop practical solutions.Excellent verbal and written communication skills with strong storytelling and stakeholder engagement capability.Demonstrated ability to plan, execute, and monitor complex projects.Advanced expertise in continuous improvement methodologies and operational optimization.High level of discretion when handling sensitive information.Advanced Microsoft Excel capability including dashboard creation and large dataset analysis.