Job Title

Job Description - Asst., ManagerResponsible for maintenance of facilities operations (HK, Power, FIM, Cafeteria, Security, etc), employee support, real estate for South & international TCTS location consisting of 2000 + seats spread across geographies/ locations admeasuring 1.6 lac sft (approx.) and expansion basis business requirement.1 Large office & 1 International locationResponsible for Facilities Operations - South & InternationalFacility upkeep - Housekeeping, Cafeteria, Physical SecurityOffice Maintenance - Preventive Maintenance, Power, UPS, PAC, HVAC,BMS - CCTV, Access Control, Fire Alarm, Hydrant, AlarmsEmployee support - Water, Pantry, stationary, Courier, business cards, events, travel etc.,Projects - Capex & OpexBilling & Invoicing, Procurement to pay for south & international invoicesSafety, Compliance & GovernanceHandling ISO Internal & External AuditsLegal CompliancesGuest House management & Training and skill developmentCoordination with Landlord.General Administration:Ensuring optimum and effective utilization of funds in providing congenial work environment and basic amenities in the work premises.Handling hospitality related arrangements like Client visits, Employee Engagements, Awards ceremony, large conferences at Chennai.Liaoning with various statutory authorities like customs, Local Police, Telephone Department, Transport Department etc. for obtaining approvals/ clearances.Ensuring procurement & maintenance of stationery & office consumables.Security Functions:Deploying security personnel and installing sensitive electronic security equipment s like CCTV,Key operational activities- i) Power & HVAC management ii) BMS operationsMaintenance of Technical Set-up (End to end responsibility) at TCTSL Chennai Facility.Responsible for 100% up time of electro-mechanical equipment installed in facility such as, UPS System, HVAC System, Lighting systems, BMS System (CCTV, FAS, Access Control)Entire electrical distribution systems including cabling, breakers, distribution points, LT panels, electrical power points at all workstations, common areas of lobbies and passages, conference rooms, etc.All other equipment purchased or installed at TCTS sites at South Region.Coordination with FIM (Facility and Infrastructure Management) team / cross functional teams / vendors / Fire pump and fire hydrant systems for resolving technical issues related with the premisesResponsibility about maintaining duty roasters / deployment of the electricians/technical staff. Supervising and approving the attendance and wage bill of electrical/technical staff.Attending R&M and O&M issues at all TCTS floors.100 % Adherence of 52-week PPM calendar for TCTSL facility.Workplace Safety:Electrical safetySigning and approving work permits for various maintenance jobs carried out at TCTS sites viz. confined space, electrical work, working at height, hot work etc. or any other work which requires the safety aspects to be adhered - BU checks to be done.Observations and finding report of jobs carried out at TCTS sites.Adherence to the safety, OHSAS, and EMS policies of TCTS.Coordination with FIM (Facility and Infrastructure Management) team / cross functional teams / vendors for resolving technical issues related with the premisesTraining of electricians/Contract staff for electrical, operation of equipment safetyMIS and periodical operation reports:Daily power consumptions reports/reading logbook maintenanceWeekly/fortnightly/monthly MIS report generations on power consumptionRegular Liaison meeting with FIM teams for issues related power distributionPreparation of PPM (Preventive Maintenance Schedules)Making an action plan based on service reports of PPMSupporting in making AOP of the facility regarding technical development with adequate data and justification for procurementReviewing OLA with TCL (FIM) teamMaintaining records and warranty of equipment.Supporting facility for preparing monthly expenses report regarding maintenance and R&M.Vendor staff training & NDCArranging training session to all vendor staff under back to basic program.Hassle free NDC for BMS & Security at PAN India TCSLLegal Compliance:Compliance of remarks given by PWD - Electrical inspector in respect of LiftMaintenance of records and various licenses required e.g. lift licenseFollow up for various license related with facilities.Governance of technical services vendors, controlling electrical staff deployed at TCTS site by the vendor.Internal & External AuditsLead for internal and external business certification as an auditee for ISO audit standards viz., ISMS/BCMS/OHSMS/EMS/PIMS & QMS.Gate Security, Fire Alarms etc.Issuing I-Cards, Visitor Passes and Access Cards to the employees and visitors.Handling Comprehensive Security, Access Control, Anti-Sabotage Check, Electronic Counter Measures etc.Ensuring compliance to the Fire Control Regulations and Civil Services.Liaising & coordinating and improvement of Advance Security Operations with Security Agencies etc.Man ManagementDirecting, leading and motivating workforce; imparting continuous on job training for accomplishing greater operational effectiveness/ efficiency.Working on succession planning of the workforce, shift management activities, appraising themember s performance & providing feedback.Resolving interpersonal issues & working towards a harmonious work environment.Real-EstateBasic knowledge and understanding against:Leasing in of new premisesRenewal of Existing office spaceLiaison with IPC sScouting new office, due-diligence, legal clearance, approvalsInsurance, adherence to Local law of landFitting out office premises, obtaining statutory approvalsObtaining various Municipal LicensesTermination of leases, vacation, surrenderPayments of rentals and other chargesBusiness Enablement:Consultant for expanding company to new regionProviding cost inputs wrt to facility creation for all RFP s Submitted - 50+ locations per quarterAdditional Programs:Back to Basics Program for all support staff.Support Sustainability drive across TCTSL.To implement cost optimization programs, to initiate the cost optimization projects.International operations:Office upkeepNew lease / renewal / surrender processEmployee support - Pantry, stationary, Licensing, accommodation, relocation supportCSR Events managementCross Functional support:Supporting employee engagement activities like birthday celebrations, fund eventsOrganizing large meetings, townhall events, customer visitsInfra Development:Support to be given towards:Scouting of new office spaceCarrying out due-diligence of facility - legal / feasibility studySupporting to create lease agreement draft and liasoning with legal / finance / insurance / tax team to clear the draftCreation of office test fit layout & getting approvals from internal teamCapacity planning - HVAC / UPS / IT / caf etc.,Customization of already fitted out office spaceSnagging and rectification of snagsSupport Manpower planning and various contract / ARC s execution.Preferred Experience:Overall experience of 7 + years in Corporate Services domain with hands on experience in handling multiple location with around 1.5 lac + Sft of office space.Having worked as a facility lead for large site / multiple sites and working experience with Off role & vendor staff.Experience in MNC corporate/ large business house in India will be preferred.Preferred knowledge:Excellent verbal and written communication skillsExcellent organizational and leadership skillsGood analytical/critical thinkingProven experience as facilities manager or relevant positionWell-versed in technical/engineering operations and facilities management best practicesIn depth knowledge of organizing, evaluating, and managing security equipment, CCTV, Access Control; Alarm systems, Monitoring of alarms and remote use of CCTV systems.Good working knowledge of some security framework. Security training/ certifications from a recognized/reputed organization. Knowledge and certification in ISO 27001, ISO 22301, OHSAS-18001, ISO 45001 will be an added advantage.Knowledge of emergency response management, working with all levels of staff and organizing training programs.Working knowledge in managing safety of the site including facing safety audits.