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Company: Aimlay Private LimitedLocation: Rohini West, Sector 10, Delhi Experience: 3–7 Years (International)Industry: Education / EdTechShift - Night (9:30 Pm to 6:30 Am)Job OverviewWe are looking for a result-driven Client Relationship Manager (CRM) with a strong sales background and payment collection experience. The candidate will be responsible for managing client relationships, ensuring timely fee collection, and maintaining a high level of customer satisfaction throughout the student lifecycle.Key ResponsibilitiesHandle end-to-end client relationship management for enrolled studentsEnsure timely collection of pending payments / fees from clientsMaintain accurate records of client interactions and payment status in CRM systemsCoordinate with sales and operations teams for smooth client handlingResolve client queries and provide proper guidance related to courses/servicesAchieve monthly collection targets and contribute to revenue goalsBuild and maintain long-term relationships with clients.Requirements1–5 years of experience in Sales / CRM / Collections / Customer HandlingExperienced in Upselling and Cross SellingStrong communication and negotiation skillsExperience working on CRM tools (Lead management / payment tracking systems)Ability to handle pressure and meet targetsBasic understanding of the education / EdTech industry is preferredGraduate in any disciplineKey SkillsClient Relationship Management (CRM)Payment Collection / Fee RecoveryTelecalling / Follow-upsNegotiation & Persuasion SkillsCustomer HandlingSales OrientationWhat We OfferCompetitive salary + Unlimited incentivesGrowth opportunities in a fast-growing EdTech organizationDynamic and performance-driven work environment.