Job Title

Role: Windows/EUC/AD/VMWareLocation: ChennaiExperience: 4-10 yearsMode of interview : walk in interview on 21-Mar-26 (F2F)Must have:End-user facing expertise in providing remote support for hardware and software issues within end-user computer systems to include desktops, laptops, printers and mobile apps Advanced knowledge and training in configuration, installation and troubleshooting desktops (MAC and PC), laptops, printers and mobile applications Responds to end-user product related questions for all supported hardware, software and applications Understands and maintains/outperforms service levels established Analyzes problems to identify problem area(s) and provide corrective action, recommending solutions to client application and account related issues Will perform analysis, diagnosis, and resolution of complex desktop/ laptop problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed Install, configure, test, maintain, monitor, and troubleshoot end user workstations and related hardware and software in order to deliver required desktop service levels Receive and respond to incoming requests regarding desktop problems Experience with Networking and Servers most helpful as well! Work closely with Desktop Support team members and refine process for efficiency Collaborate with users to troubleshoot and fix issues Ensure all support issues and solutions are documented in the Ticketing system Good to have:Secondary Skillset: Vmware Administration or Citrix Administration or any relevant flavors. The Active Directory Administrator will be responsible for Identity and Access Management Adding, modifying, and removing users using Active Directory Office 365 Account Provisioning, support, maintenance, and administration Qualifications for the Active Directory Administrator