Job Title

Job Description Front Office Receptionist – Mumbai, Maharashtra (Full‑Time)About the RoleOberoi IBC is a legacy brand consultancy (est. 1995) that has grown from celebrity‑led storytelling to performance‑driven creativity. As the first person visitors interact with, our receptionist shapes the tone for clients, partners and celebrities alike. We are looking for a receptionist who is professional, tech‑savvy and hospitality‑oriented to manage our front desk and support our Mumbai office.Core ResponsibilitiesFront desk coverage & visitor experience: Greet clients, partners, celebrities and vendors, guide them to waiting areas and notify internal teams of their arrival. Keep visitor logs and ensure compliance with our sign‑in procedures.Communication and coordination: Answer multi‑line phone calls, manage voicemails and email enquiries, take accurate messages and route them to the correct person. Coordinate with internal teams about deliveries, schedule changes and visitor updates.Scheduling & calendar management: Use our booking system to schedule, confirm and update meetings, studio sessions and celebrity appearances. Provide reminders and coordinate with security and facilities teams when high‑profile guests arrive.Administrative support: Assist with data entry and filing, update contact databases, handle mail and packages, maintain office supplies and help with basic billing or documentation as needed.Technology & systems: Operate our visitor management system, digital phone console and Office 365/Google Workspace tools. Comfort with email, calendars, spreadsheets and CRM software is essential.Workplace presentation: Maintain a tidy, welcoming reception area, ensure sign‑in materials are stocked and that guests feel taken care of from the moment they arrive.Desired Skills & QualificationsExperience: 2–4 years’ experience in a receptionist or front‑desk role within a media, advertising, hospitality or corporate environment.Professional communication: Excellent verbal and written skills in English and Hindi; ability to handle multi‑tasking (calls, emails and in‑person guests) calmly and politely.Organisation & multitasking: Strong organisation and time‑management skills to juggle appointments, visitors and administrative tasks simultaneously.Tech‑fluency: Familiarity with calendar/booking tools, CRM or visitor management platforms and proficiency with MS Office; ability to learn new systems quickly.Professional presence: Impeccable grooming and a friendly, confident demeanour; ability to handle sensitive celebrity interactions discreetly and maintain confidentiality.Why Join Us?Work at the intersection of creativity and corporate professionalism, liaising with India’s biggest celebrities and brand leaders.* Contribute to a company transforming family‑managed businesses into national icons while upholding a legacy of Indian values with global ambition.* Receive opportunities for upskilling in office technology and exposure to digital marketing workflows.