Job Title

Hiring for our client, /"Rockstar Hub by Ambili Menon/", a fast-growing coaching brand empowering people to unlock their voice, confidence, and authentic expression through transformational experiences.Role: Community & Operations ExecutiveThe ideal candidate will own the end-to-end webinar execution and lead engagement lifecycle, ensuring smooth operations, high attendance, and consistent lead nurturing.Core Responsibilities:1. Webinar Operations:- Attend all Rockstar Hub webinars (3–4 per week)- Manage end-to-end webinar execution on Zoom:Admit participantsMonitor chat and engagementHandle technical issues in real time- Track and record key webinar metrics:RegistrationsLive attendeesPeak attendanceAverage watch timeConversion data- Maintain structured webinar reports in Google Sheets- Export attendee lists after each session- Tag and update leads in CRM / WhatsApp- Upload and organize reports post-webinar2. Community & Messaging Operations:- Send WhatsApp reminders for upcoming webinars- Respond to incoming lead queries promptly- Set up and manage WhatsApp events and broadcast lists- Maintain and segment contact lists- Ensure proper lead tagging and CRM hygiene- Manage and monitor:Email sequencesWhatsApp nurturing flows3. Lead Lifecycle & Coordination:- Ensure seamless flow from: Registration → Attendance → Engagement → Conversion- Align webinar participation data with CRM updates- Coordinate messaging based on:Webinar attendanceEngagement levelConversion statusIdeal candidate expectations: - Strong operational mindset- Comfortable handling live sessions- Good communication (especially on WhatsApp)- Detail-oriented with data tracking- Familiar with tools like Zoom, Google Sheets, and CRM toolsIf you're interested, please share your updated resume with expected compensation range at Subject Line: : Community and operations executive at Rockstar Hub