Job Title

Our client is seeking a People Operations Workday Specialist to join our growing Global Shared Services team. The ideal candidate is a proactive problem-solver who balances technical Workday expertise with a passion for a seamless employee experience. You will play a pivotal role in scaling our operations, ensuring that as our client grows, our processes remain lean, accurate, and agile.Role Responsibilities:Global Data Stewardship: Drive the end-to-end execution of global Workday data transactions, ensuring high-integrity data management across the entire employee lifecycle.Advanced Analytics & Reporting: Build complex Workday reports, calculated fields, and dashboards to provide leadership with actionable, data-driven insights.Operational Governance: Act as the team’s Quality Auditor. Develop and maintain rigorous audit frameworks and Standard Operating Procedures (SOPs) to ensure 100% data accuracy and compliance.Operational Excellence : Serve as the People Operations champion who understands Workday and can enable workday reports for the rest of the People team.Technical Support & UAT: Drive User Acceptance Testing (UAT) for system enhancements and new feature deployments.You should be able to think critically and build the right test scenarios for testing. Execute high-impact EIB loads and one-time payment cycles. Process Optimization & Automation: Identify systemic gaps and manual bottlenecks; design and implement automated solutions to enhance scalability.Stakeholder Partnership: Consult with People Business Partners, Global Mobility, Benefits, and Talent Dev to transition new processes into Shared Services, defining clear SLAs and success metrics.Service Excellence: Manage inquiries via ServiceNow, providing a high-touch, /"white-glove/" experience for employees while maintaining strict PII confidentiality.Required Qualifications5+ years in HR Operations or HRIS, specifically within a high-growth technology environment.Deep expertise in Workday HCM, including advanced Report Writing, EIBs, Calculated Fields, and Business Processes.Bachelor’s degree requiredProven track record in Quality Management Systems (QMS), including corrective/preventative actions and internal audits.Team player who can operate effectively within a matrix management environmentExcellent communications skillsSelf-motivated and autonomous but unafraid to ask questions and get creative with your solutions and communicate feedback to partners for process efficiency You understand the importance of customer experience and are highly responsive to all inquiries, as well as understanding the sensitivity of confidential (PII) informationYou thrive in a fast-paced environment but are able to stay organized without missing a small detailYou know how to prioritize your time and can handle multiple projects at onceYou enjoy learning new tools and systems and pick them up quickly (we use Greenhouse, DocuSign, Workday, ServiceNow and many more)