Job Title

About UsInmedism is a leading healthcare facilitator dedicated to providing top-tier medical care and support to patients from around the world. Our commitment to international patient care is at the heart of our mission, and we are looking for a passionate individual to join our team. Our excellence extends not only to our medical services but also to the compassionate and personalized care we provide to each patient.The RoleAs an International Patient Care Executive at Inmedism®, you will play a pivotal role in ensuring that our international patients receive the highest quality of care and support during their medical journey with us. You will be the welcoming face and comforting presence that makes a significant difference in our patients' experiences, specifically those traveling from Bangladesh.Key ResponsibilitiesPatient Liaison: Act as the primary point of contact for international patients, ensuring their needs, concerns, and questions are addressed promptly and professionally.Language Support: Provide language assistance, translation, or interpretation services as needed to facilitate clear communication between Bengali-speaking patients and healthcare providers.Hospital Orientation: Provide international patients with comprehensive orientations, helping them understand hospital procedures, services, and facilities.Administrative Assistance: Help patients with paperwork, including admissions, insurance claims, and billing inquiries, making their administrative processes as smooth as possible.Caring & Emotional Support: Provide emotional support to patients who may be far from home, offering a reassuring presence during their medical journey.Crisis Management: Be prepared to assist patients and their families during medical emergencies, offering emotional support and helping to coordinate necessary services.Patient Advocacy: Advocate on behalf of patients to ensure their concerns and needs are addressed promptly and appropriately by the medical team.Cultural Sensitivity: Display a deep understanding and appreciation of cultural differences, offering a welcoming and inclusive environment.QualificationsProficiency in English, Hindi, and Bengali is highly desirable to ensure seamless communication with our patients from Bangladesh.Previous experience in a healthcare or customer service role is preferred.Bachelor's degree in a relevant field (e.g., Healthcare Management, International Relations, Languages) is preferred.Cultural sensitivity and empathy.Ability to remain calm under pressure.Strong organizational and problem-solving abilities.Knowledge of medical terminology and procedures is advantageous but not mandatory.Employee BenefitsCompetitive salary package, commensurate with your skills and experience.Performance-based incentives.Opportunity to work with top Indian hospitals.Exposure to global healthcare operations.Supportive and collaborative work environment.How to ApplyIf you are a compassionate, empathetic individual who is excited about contributing to the well-being of international patients, we encourage you to apply for this rewarding position.Please submit your resume and why you are a suitable candidate for this role to with the subject line: /"Application for International Patient Care Executive (Bengali) - [Your Name]/"