Job Title

About SolarSquare:At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-ownersacross India.In 3 years we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission.Know us a bit better through these links:Techcrunch SolarSquare articleElevation - Podcast with SolarSquare FoundersStartup by IIT Grads Helps Indian Homes Run on Zero Electricity, Earns Rs 200 Crore in RevenuesThe Climate Conversations ft Solar SquareElevation Capital - SolarSquareJob Role – State Head Operation / Zonal Head OperationPrimary Responsibilities:Primary Responsibilities:Team Coordination:Supervise daily operations of 2–3 Project Owners and 6–8 Project Coordinators. Define daily targets, track performance, and provide regular updates.Operational Management:Use tools like software or Excel to monitor and streamline execution processes.Cross-functional Coordination:Collaborate with internal teams such as Design and Customer Delight for smooth project execution.BOM Review:Analyze and validate Solar Bill of Materials.Project TAT & Profitability:Support the Customer Success Owner in achieving timely project delivery and maximizing profit margins.Follow-ups & Escalations:Ensure rigorous tracking of project milestones and stakeholder follow-ups.Customer Relationship Management:Handle queries, ensure smooth communication, and achieve customer delight.Installation Monitoring:Offer support to on-ground installation teams—both locally and across cities via remote monitoring tools.KPI Management:Set performance KPIs and ensure team adherence.Team Development:Encourage learning and development for continuous upskilling of the team.