Job Title

Operations Manager – Job DescriptionCompany Name: The Language SKOOLCompany Website : Location : Work From Home Required Experience : Mini 10-12 years Job Location : Remote / WFHResponsibilities:Plan and manage batch schedules, faculty allocation, and student coordination.Monitor attendance, student feedback, and handle batch transitions and special cases smoothly.Communicate timely updates on batches, changes, exams, and academic calendars.Track operational metrics and use data to improve efficiency and student experience.Ensure accurate documentation and MIS reports for batches and students.Manage, train, and motivate a team of student coordinators.Resolve escalations promptly and maintain a high level of student satisfaction.Coordinate with academic, counselling, and sales teams for smooth handovers.Support faculty scheduling and resource planning.Oversee exam coordination, assessments, and certification processes.Identify gaps in operations and implement process improvements.Ensure compliance with institutional policies and quality standards.Skills:Proven experience in Education sector operations management or a similar role within a fast-paced environment.Strong leadership abilities with excellent interpersonal and communication skills.Proficiency in data analysis and performance metrics to drive decision-making.Solid understanding of project management principles and methodologies.Ability to work collaboratively across various departments while managing multiple priorities.Exceptional problem-solving skills with a focus on strategic thinking.