About UsNetcore () is a leading customer engagement and experience platform that powers interactions between consumers and the brands they love. Global brands use Netcore to process customer data in real time, orchestrate cross-channel campaigns, and evolve engagement strategies that drive measurable growth.Headquartered in Mumbai with a presence across 20+ countries in the Americas, EMEA, and APAC, Netcore is certified as a Great Place to Work for five consecutive years. A career here means more than just a job - it’s an opportunity to shape the future of customer engagement in the B2B SaaS space.The RoleWe are looking for a mid-level Product Manager/SPM (4–7 years of experience) to join our team and help drive the vision and execution of our Customer Engagement & Experience suite. Youwill work closely with cross-functional teams to define product strategy, prioritize features, andensure successful go-to-market outcome.What you’ll doCollaborate with leadership to refine and execute the product vision and roadmap.Conduct market research, customer interviews, and competitive analysis to identify opportunities.● Define product differentiators and translate them into actionable requirements.● Prioritize features balancing client needs and long-term product goals.● Write user stories, PRDs, and wireframes; partner with engineering to deliverhigh-quality releases.● Ensure the product:○ Creates a seamless, personalized experience for end users.○ Drives measurable ROI for our clients.○ Is simple to integrate and adopt.Excellent collaboration and communication skills to partner across GTM, sales, marketing, engineering, and customer success teams.What we’re looking for3–7 years of experience in product management, ideally in a B2B/B2C SaaS or martech environment.Strong understanding of data, databases, and APIs.● Comfort with analytics, algorithms, and data-driven decision-making; familiarity with AI/ML concepts is a plus.● Experience working with e-commerce or customer engagement products is an advantage.● Ability to write clear product specs and work closely with engineers and designers.● Strong problem-solving skills, user-first mindset, and passion for building intuitive products.● Familiarity with APIs and API testing and tools like Postman, Swagger etc.● Prior experience using some of the following products: Appsflyer, Mixpanel, Amplitude, Google Analytics, Segment, Zappier, Branch, Tealium, Treasure data is a plus.● Excellent collaboration and communication skills to partner across sales, marketing, engineering, and success teamsWhat’s in it for youOpportunity to shape a global B2B SaaS product with impact across industries.Work alongside innovative, entrepreneurial teams solving complex challenges.Fast growth, continuous learning, and direct exposure to leading global brands.An open, collaborative culture where new ideas are welcomed and valued.If this excites you, we’d love to hear from you. Bring your unique perspective, and let’s build the future of customer engagement together.
Job Title
Product Manager