Job Title

Job Title: US Delivery Manager Experience: 12+ Years CTC: DOE Location: Mumbai / RemoteDuties & ResponsibilitiesRecruitment Management• Manage the full US recruitment lifecycle, from understanding client requirements to candidate onboarding. • Collaborate with US clients to gather job specifications, including technical skills, experience, and cultural fit. • Work closely with the recruiting team to source, screen, and interview candidates for US-based roles (W2, C2C, 1099). • Ensure timely and effective communication with candidates, providing feedback and managing expectations throughout the hiring process. • Coordinate client interviews, conduct reference checks, and facilitate offer negotiations. • Ensure compliance with US hiring practices, tax terms, and documentation.Team Leadership and Development• Lead and mentor a team of US IT recruiters, providing guidance, training, and performance feedback. • Set KPIs such as submissions, interviews, and placements; monitor team performance. • Drive continuous improvement and maintain high delivery standards. • Foster a positive and collaborative team environment.Client Relationship Management• Build and maintain strong relationships with US clients, understanding their staffing needs and ensuring satisfaction. • Act as the primary point of contact for clients, addressing queries and providing regular delivery updates. • Work closely with Account Managers / BD teams to support client growth and retention. • Provide market insights on US hiring trends, rate benchmarks, and talent availability.Vendor Management• Manage and expand a network of US staffing vendors and implementation partners. • Proven track record of successfully working with System Integrators (SI) and Implementation Partners to drive delivery and client success. • Handle vendor onboarding, rate negotiations, and performance tracking. • Ensure compliance with client and company policies.Process Improvement• Optimize US recruitment processes to improve turnaround time and quality of hires. • Implement best practices for sourcing, screening, and submission quality. • Stay updated with US staffing trends, visa types (H1B, GC, USC), and recruitment tools/technologies. • Drive automation and reporting improvements.Requirements• Bachelor’s degree in Business Administration, Human Resources, or a related field. • Proven experience in US IT staffing / talent acquisition. • Strong knowledge of US staffing models (W2, C2C, 1099) and visa categories. • Experience working with ATS tools and job portals (Dice, Monster, LinkedIn, etc.). • Experience collaborating with System Integrators (SI) and Implementation Partners. • Excellent leadership and team management skills. • Strong communication skills, especially with US clients. • Ability to work in EST time zones when required. • Strong organizational and multitasking abilities. • Result-driven mindset with a focus on closures and delivery targets.