Job Title

AssistHubPro is a fast-growing global virtual assistant and remote workforce solutions company helping businesses scale with highly trained professionals across:AdministrationMarketingCustomer SupportSales SupportOperational ServicesWe support companies across North America, Europe, and Australia by providing world-class remote teams.Our mission is simple: help businesses scale faster with exceptional global talent.We are currently building a global operations infrastructure, and India will serve as one of our primary delivery hubs.We are looking for a high-performance operations leader who can build and scale our India operations from the ground up.This is not a maintenance role — this is a builder role.If you enjoy building teams, creating systems, and scaling operations in fast-growth environments, we want to hear from you.Role OverviewThe Head of Operations – India will lead the launch and scale-up of AssistHubPro’s India operations.You will be responsible for:Building operational infrastructureRecruiting and scaling virtual assistant teamsCreating operational systems and processesEnsuring world-class service delivery for global clientsYou will work directly with global leadership and play a key role in building one of the most efficient remote workforce operations in the industry.This role requires someone who thrives in startup environments, can move fast, solve problems independently, and build scalable systems.What You Will BuildYou will lead the development and scaling of:Virtual Assistant OperationsRecruitment & Talent PipelinesTraining & Onboarding SystemsQuality Assurance FrameworksOperational SOPs & WorkflowsPerformance Management SystemsTeam Leadership StructureKey ResponsibilitiesBuild and Scale OperationsLaunch and scale AssistHubPro’s India operationsBuild operational infrastructure from the ground upDevelop scalable systems, workflows, and operational processesCreate operational frameworks that support rapid growthBuild and Lead TeamsRecruit and build high-performing virtual assistant teamsDevelop team leads and operational leadership structureEstablish KPIs, accountability systems, and performance standardsBuild a strong culture of professionalism and performanceRecruitment & Talent PipelineBuild a strong recruitment engine for hiring virtual assistantsDevelop partnerships with hiring platforms and talent networksImplement efficient hiring and onboarding processesOperational ExcellenceEnsure high service quality and operational efficiencyMonitor productivity, performance, and client satisfactionIdentify opportunities for process improvements and efficiencyTraining & DevelopmentImplement structured onboarding programsDevelop training systems to ensure world-class service deliveryEstablish continuous learning and professional development programsStrategic LeadershipWork directly with global leadership on scaling strategyIdentify growth opportunities within India operationsHelp scale operational capacity to support global expansionIdeal Candidate ProfileYou are a builder and operator, not just a manager.You have experience scaling teams, building processes, and leading operations in fast-paced environments.RequirementsMinimum 7+ years experience in operations leadershipExperience in BPO, outsourcing, call center, or virtual assistant companiesProven experience scaling teams and building operational systemsStrong recruitment and team-building experienceExcellent English communication skillsStrong problem-solving and operational mindsetAbility to thrive in a fast-moving startup environmentExperience working with international clients preferredWhat Success Looks Like (First 12 Months)Build a strong operational team in IndiaEstablish efficient recruitment pipelinesImplement operational SOPs and training systemsScale a high-performing virtual assistant workforceMaintain high client satisfaction and service qualityBuild the operational foundation for global growthWhy This Role Is UniqueThis is a rare opportunity to build and lead a country-level operation for a fast-growing global company.You will have the autonomy to build teams, systems, and infrastructure from the ground up while working closely with international leadership.If you enjoy building organizations and scaling teams, this role offers significant long-term growth potential.Application Requirement (Important)To be considered for this role, applicants must submit:Updated resume1–2 minute video introductionIn your video, please briefly explain:Do you have 7+ years of experience in operations leadership roles?Do you have experience working in BPO, outsourcing, call center, or virtual assistant operations?What is the largest team you have managed?Have you built operational processes, SOPs, or teams from scratch in a startup or fast-growth environment?Have you personally led recruitment or hiring for operations teams?Have you worked with international clients (US, Canada, UK, or Australia)?Please paste a link to your 1–2 minute video introduction (Google Drive, Loom, or YouTube).Applications submitted without a video introduction will not be considered.